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Dr. Bill L Jou Is this you?

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41 Ratings • 10 Comments

4.0
  • 27
  • 4
  • 1
  • 2
  • 7

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Wait Time
20.1 min
Appropriate Followup

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Showing 12 of 41 Ratings

Five Stars

Very nice & courteous ! Takes time and listens. I highly recommend him! Staff also very nice.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Outstanding Doctor who really listens!

Dr. Jou is just the best! He listens carefully and is very caring. I recommend him to all my friends and family

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Great doctor

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Excellent service. Great expereince.

Front office staff was very efficient and pleasant. Short wait time with an appointment. Excellent experience with the doctor's evaluation. Very satisfied and would highly recommend.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Dr Jou

Dr Jou is the worst endocrinologist I have ever been to. I have had thyroid cancer for 10 years and never had a problem and now that I moved to the area I saw Dr Jou. He is horrible and does not care about the well being of his patients. Stay away from him.

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Promptness
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One Star

Would not recommend.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Visit took Two hours to be seen

The last time I was in the office I made my appt 2 month in advance and still I waited two hours just to get in a room. It feels for like a clinic with waits that long. He is very busy and is over booked. When he comes into the room he leaves multiple times to answer calls during your visit makes you feel like he isn't really isn't paying attention to your concerns and problems. He does not follow up with you after tests you have to call to find out what is going on with you. He is nice just way to over booked and shows in appt setting and during visit.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Never go to this doctor!!!

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Never followed up with me and and my medication dosage.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Poor follow-up

I was seen by Dr. Bill L Jou in his Temecula, Ca. office. After the initial examination, he wanted to do more tests and have me take and evaluate how a different Insulin worked. I've used up the new insulin and had to change back to my old one. No refills on the new insulin and no response to the Pharmacy for a refill. I have called his office 9 times in the last two months (It's now June) and still no follow up

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

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