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Dr. Blanca I Durand Is this you?

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19 Ratings • 4 Comments

4.3
  • 15
  • 1
  • 0
  • 0
  • 3

Quality Rating

Highly Satisfied

Wait Time
31.6 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 19 Ratings

Great care

Staff is friendly. Dr. Durand listened to my concerns, asked questions and took her time caring for me. Great bedside manners. She was thorough with the explanation and treatment of my condition.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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RN, CEN , CCRN

The office was filthy, overbooked and crowded. No tissues in a hacking coughing specialty and the one bathroom had no toilet paper to wipe or blow your nose. I waited 2 hours and the help was flippant and the doctor knew I would be in great pain and didn't issue pain meds. I had pseudomonas in one ear and sinus blockage in the other. This lady referred me for a hearing test and not a follow up. I don't get her complacent attitude when I am paying her.

Wait time
56 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Someone that listens

Dr. Durand took the time to listen to my problems. Was empathetic, caring and compassionate. Cured my sinus congestion, now able to breath through my nose, smell and sleep better. She improved my quality of life. Need to say more.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Finally Diagnosed

Dr. Durand only took 1 visit and 1 MRI to determine that I had a cholesteatoma. I had surgery and all symptons went away. Still have some hearing loss which was to be expected. She has the best bedside manner and cares about making sure you fully understand procedure and expectations before and after surgery.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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