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Dr. Bonnie Mackool Is this you?

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7 Ratings • 3 Comments

3.7
  • 3
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Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
45.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 7 of 7 Ratings

Yes, she runs late...but you will appreciate why

Posted on September 15th, 2017

I have only seen Dr. Mackool three times, and she has been ~60 minutes behind each time - as noted by prior reviewers. What they did not note, however, is that the reason for her perpetual tardiness is that she is patient, caring, and is willing to explain things until the patient is comfortable. Unlike most physicians these days, she isn't watching the clock and trying to push you out the door. She has great bedside manner and genuinely cares about her patients. If you're looking for a quick in-and-out visit, then she isn't for you. If you're looking for a thorough clinician who is dedicated to solving your complex derm issues, then she is one of a kind.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Inconsiderate of Lateness

Posted on September 6th, 2017

Physician was over 1 hour and 30mins late to my appointment. I was told to arrive 15mins early but actually ended up waiting so long for the doctor (for a 10min appointment I may add) that when I exited I could not have labs drawn that day, all receptionists had gone home, and the lights in the clinic were off and the janitor was vacuum cleaning. Worst of all Dr. Mackool had provided me with nearly no apology which to me showed an inconsideration for patient time so I switched physicians.

Wait time
60 minutes
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on April 1st, 2016

If you want to wait an hour each time you visit her she is your doctor. I had surgery on my arm and after I had a vein/cord down my arm. She told me I had superficial phlebitis without any test. Went to a vascular doctor and took an ultra sound. I do not have phlebitis. She never gets back to you. I would not recommend her to anyone.

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Five Stars

Posted on January 13th, 2017

Four Stars

Posted on August 12th, 2016

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on January 1st, 2016

Five Stars

Posted on September 13th, 2015

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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