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Dr. Brent Metts Is this you?

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8 Ratings • 3 Comments

4.1
  • 5
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
41 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 8 of 8 Ratings

Three Stars

Posted on June 27th, 2017

Was not over all satisfied with the appointment. Waited over 1 hour 45 min. to get in. The paperwork you fill out is way too much. Some of it repeats itself. One lady left after waiting so long and made an appointment to come back. To much over booking to make people wait that long.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Mr

Posted on October 14th, 2015

The dr was great! The office staff is awful, especially the lady that handles the billing! She is extremely rude, as well as she does not take care of important issues. I was billed for a procedure that was NOT performed by DR Metts. I made several calls and explained that I was billed for a service that wasn't performed. They stated they would take care of it. I received a notice from a debt collection agency today and I'm beyond livid, As I have great credit!! Please please review every statement you receive and make sure the service you are being billed for was actually performed!!!

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 3rd, 2015

Went to Dr. Metts after three other doctors could not figure out I had salivary gland stones. He knew what it was right away, I am continuing treatment for stones at this time. Dr. Metts and staff have been great.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Three Stars

Posted on June 27th, 2017

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on June 28th, 2015

Five Stars

Posted on November 10th, 2014

Five Stars

Posted on October 27th, 2014

Five Stars

Posted on August 23rd, 2012

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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