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Dr. Brian A Bonnyman Is this you?

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4 Ratings • 2 Comments

4.7
  • 3
  • 0
  • 1
  • 0
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Quality Rating

Highly Satisfied

Wait Time
16.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 4 of 4 Ratings

Five Stars

Dr. Bonneyman is a wonderful doctor. He does care about you. It's the staff at Cherokee Health Center that doesn't rate high marks. I get the feeling that most of the staff can't be bothered with you. Some have even talked down to me. I can put up with it though just to see Dr. Bonneyman.

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Wonderful Doctor / Nighmare Staff and Organization

Dr. Bonnyman seems to genuinely care about his patients. He has an excellent "bedside manor" and is a very very good listener.The problem is his office (Cherokee Health Systems on Western Ave in Knoxville). When you call, you get put on hold FOREVER. Then, when someone does answer, they aren't the slightest bit interested in helping you with anything. Even if you're trying to return a call they made to you, the operator will not transfer you to the person that left the message and asked you to call them. When you ask for a prescription to be filled, nothing happens. The staff at Cherokee Health seems rude, uncaring, and unhelpful to the extreme. It's a real shame that such a great doctor is working with such a sorry organization.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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