- Easy Appointments
- Friendly Staff
- Accurate Diagnosis
- Bedside Manner
- Spends Time With Me
- Appropriate Followup
- Wait Time
Share Your Experience
Have you seen Dr. Brian J Jacobs?
Poor communication skills and bedside manner
A patient who verified they visited Dr. Brian J Jacobs - Posted on March 15th, 2016
Dr. Jacobs has a terrible bedside manner. He barely makes eye contact during patient consultations and appears to not be listening, interested or sympathetic to the concerns of his patients. He really should not be working with people. He rushes through appointments and is not up front with information - only sharing some important details when asked specific questions. All in all- a truly terrible communicator and uncaring doctor.
A patient who verified they visited Dr. Brian J Jacobs - Posted on August 18th, 2015
Dr. Jacobs is by far the best ophthalmologist I have ever been to. He always takes the extra time to explain everything to me and answers all my questions. He is very compassionate and caring. His staff is also outstanding. I recommend Dr. Jacobs to all my friends and family.
A review by a patient that verified they have visited Dr. Brian J Jacobs - Posted on July 14th, 2015
Excellent care. I had an emergency situation with my eye and he went above and beyond expectations to provide the care I needed.
I love North Shore Glaucoma Center
A review by a patient that verified they have visited Dr. Brian J Jacobs - Posted on July 13th, 2015
North Shore Glaucoma Center has a wonderful staff! From the front desk, technicians, to the physicians, everyone is kind. I have seen a couple doctors from this practice in the Libertyville office. They communicate seamlessly. The staff is always prompt and courteous in responding to inquiries and messages. Dr. Jacobs was thorough and really explained each procedure throughout the exam. The technicians were very knowledgeable and patient during the testing. I highly recommend this practice. Dr. Jacobs has been seeing members of my family for years and we will continue to be patients. 5 stars
Self-verified patient of Dr. Brian J Jacobs - Posted on June 24th, 2015
We were in the office 90 minutes just to get a quick check up and dilation. Dr. Jacobs never greeted us and proceeded to the check up - and seemed to start all over again, even though the information was captured by a person before he came in. When we asked about another part of the exam for prescriptions, he just left and someone else came in. He never came back to close out our appt. Better communication and interaction with patients would make this a much better experience. Wait times are too long (even though there were more staff than patients).
The best eye doc
A review by a patient that verified they have visited Dr. Brian J Jacobs - Posted on May 8th, 2015
Self-verified patient of Dr. Brian J Jacobs - Posted on April 11th, 2015
DOCTOR & STAFF
Self-verified patient of Dr. Brian J Jacobs - Posted on March 27th, 2015
The staff at Libertyville are all uncaring and un approachable. The appointment scheduling by them is not at all easy. They make it hard for us to come back, they are not prompt at greeting you. You stand there waiting until someone attends to you. What good is an office manager if she cannot mange the office well, nor does she have the compassion of someone who works in the health care field? The staff also determines whether the patient comes back or not. The doctor may be good but if the experience at the waiting area with the staff especially the Office manager is far from pleasant - who wants to come back? She needs to be trained in the area of compassion for the hurting patients.
A patient who verified they visited Dr. Brian J Jacobs - Posted on October 2nd, 2013
He spent very little time with me, 98% testing was done by supporting staff. He was honest about his success rate. I decided not to have surgery from this doctor.
A patient who verified they visited Dr. Brian J Jacobs - Posted on October 17th, 2011
A patient who verified they visited Dr. Brian J Jacobs - Posted on January 21st, 2009
he is very caring and extremely knowledgeable. I would recommend him to anyone looking for a great eye doctor
A review by a patient that verified they have visited Dr. Brian J Jacobs - Posted on July 6th, 2017
Dr. Brian J Jacobs is similar to the following 3 Doctors near Libertyville, IL.
- Chronic Dry Eye Facts about chronic dry eye, including the causes, symptoms & doctors.
- Contact Lens Care A complete overview of contact lenses.
- Diabetic Macular Edema Facts about diabetic macular edema, including the different types.
- View All Care Guides Prepare for your next visit with our extensive library of Care Guides