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60 Ratings • 24 Comments

4.2
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  • 3
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  • 9

Quality Rating

Highly Satisfied

Wait Time
18.1 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

Showing 12 of 60 Ratings

Dr. Berger is in it for the money, not patient satisfaction!

After we paid thousands of dollars for fertility treatments, Dr. Berger was not available. We literally had to speak with the nursing team. The first and second cycles failed, the third ended in miscarriage. After each cycle, we had to talk to Dr Berger on the phone and Lindsey (his gatekeeper) wouldn't book an appointment! We decided to go to Brigham and got pregnant with a new protocol on the first cycle. Our RE made himself available throughout the entire process. BIVF and Dr. Berger got lots of money from us, but in the end we have a beautiful baby boy.

Wait time
50 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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