Dr. Brian Saltzman, MD

Dr. Brian and his twin Dr. Ned are bot excellent and reassuring. I have been a patient for over 20 years and highly respect both of them.

I have always respected Dr. Saltzman and received excellent service in the past, but recently I called his office on a Friday to request emergency assistance, I was told to go to the lab for a test and the doctor would call when results were received. The day passed and I never received any call, although I was told by the answering service at the end of the day that the results had been submitted to the office and the doctor. I had to go to another hospital in the middle of the night for emergency care as I was in extreme pain. Five days passed (including Saturday and Sunday) and I still never heard from the doctor or his staff. When I called five days later (the following Tuesday) to express my concerns the Doctor's Patient Manager first tried to make light of my situation,by trying to make jokes, then she said the doctor had been out for Friday and Monday, and I should not have expected any sooner response, then, when I became frustrated, she hung up on me. If the doctor was not going to be available I should have been told this immediately so I could pursue other options five days earlier. I also find it pretty irresponsible for anyone not to call me with the test results, which were positive, to initiate care, for five days. What situation could I have found myself in if I had not gone to the emergency room on my own?

The doctor is fine but the office staff is terrible

office staff unorganized, emails not returned, wrong letters to sent. result mised cancer diagnosis

10 year patient. The best !

I have been going to Dr Ned Saltzman for over 20 years and have been nothing but satisfied with my experience.

I really don't want to complain about Dr Saltzman himself, or his medical staff. It's the office staff that a serious problem, especially regarding billing.

Dad was diagnosed with stage 4 bladder cancer. Dr. Saltzman was compassionate, patient, caring, and extremely knowledgable. Dad was extremely happy under the care of Dr. Saltzman. I think he is one of the most compassionate doctor's I have ever encountered.