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Quality Rating

Dissatisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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nothing great

We went to him only because the guy we liked was fully booked. Dr. Pfeffer said that when our child was being clingy and annoying, we should just ignore him. Later, when I said, “Sometimes when I can’t stand being around him anymore, I walk out of the room,” Dr. Pfeffer said, “You can’t do that, because then he’ll feel rejected.” These statements are directly contradictory. Dr. Pfeffer spent 6 hours reading our child’s records (and yes, we had to pay the full hourly rate) and still couldn’t reach any kind of conclusion. Instead of talking with him and trying to perform an evaluation, he just said, “Maybe you should have him admitted to the hospital. The doctors there will give him lots of injections over 4 days and then see what happens.” I called that hospital and described our child. The people there said, “Your child doesn’t really have a problem. It would be completely inappropriate for him to come here. He just needs a better school.”

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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