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Dr. Bryan R Herron Is this you?

About Dr. Bryan R Herron

Dr. Bryan R Herron, MD is a Doctor primarily located in Prince Frederick, MD. He has 30 years of experience. His specialties include Orthopaedic Surgery. Dr. Herron is affiliated with Medstar St Marys Hospital. Dr. Herron has received 2 awards. He speaks English.

Rating Overview

33 Ratings with 10 Comments

The overall average patient rating of Dr. Bryan R Herron is Great. Dr. Bryan R Herron has been rated by 33 patients. From those 33 patients 10 of those left a comment along with their rating. The overall rating for Dr. Bryan R Herron is 3.8 of 5.0 stars.

Mapbox Map of Dr. Bryan R Herron

Primary Address

Advanced Orthopedic Specialists

497 Main St Ste 200
Prince Frederick, MD 20678
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Specialties

Dr. Bryan R Herron has the following 1 specialty

  • Orthopaedic Surgery
  • Specialty Expertise

    Dr. Bryan R Herron has the following 19 expertise

  • Herniated Disc
  • Surgery
  • Joint Replacement
  • Knee Surgery
  • Carpal Tunnel Syndrome
  • Sports Medicine
  • Bone Fracture
  • Hip Surgery
  • Joint Pain/Swelling
  • Hip Surgery (Hip Replacement Arthroplasty)
  • Wrist Injury
  • Knee Surgery (Knee Replacement Arthroplasty)
  • Osteoarthritis (Hand and Wrist)
  • Scoliosis
  • Osteoarthritis
  • Laminectomy
  • Arthroscopy
  • Arthroscopic Surgery (Arthroscopy)
  • Knee Osteoarthritis

Dr. Bryan R Herron has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Bryan R Herron is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 33

Amazing office staff & Incredible Care

Everything about this office - including the PA are amazing!

Full Review Rating Breakdown
Customer Service at this office is nonexistent

Advanced Orthopedics in Prince Frederick has some the worst office staff ever. Was told I 'legally' needed my insurance card in hand (despite having the policy numbers) in order to BOOK an appointment there- as an established patient! I'm just waiting on a new card to arrive. This is not a legality, it is an office policy. A friendlier tone from the girl who informed me of this 'legal' protocol may have changed the outcome of this situation AND this review. Office associate was super nasty to me on the phone, refused to book my appointment until I called back literally 5 minutes later and told her I found the card. TODAY, I get a call from the office and speak to Dr. Heron, himself- apparently I'm being let go as a patient because I threatened to do what I'm doing right now, telling everyone I know how awful this practices policies and office staff are. Posting negative, yet honest feedback. MAYBE you should treat your patients with more care and concern when things like this happen. Remember, your office assistant making $10 bucks an hour to answer phones doesn't have YOUR best interest at heart, Dr. Heron. She just doesn't want to lose her job for being called out on being a jerk over the phone to patients whose insurance payments literally keep your practice afloat. The difference in customer service between a McDonalds drive through and this practice is literally a doctorate degree on the wall.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Not enough

I guess I didn't ask the right questions because I left their feeling like I still didn't know enough. "Can I continue normal activities? Must I be careful or it will get worse? Can I walk, run or jump?" "Will I get better or just wait and see?" Now after a reoccurance I need surgery on my knees. I felt like I needed to go elsewhere. I went to another surgeon and now I am satisfied. I know more and know what to do.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Doctor was on point with Diagnosis, with out the EXTRA. no need for follow up, unless necessary. I do not recall him asking me if I ask question. Over all the I was happy with my visit.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Would not recommend to my friends and family.

He has done two surgeries for me. The first time was fine, but this time my experience wasn't so great. When I came in for the consult, I saw his PA and he came in for about two minutes. I saw him a for a minute before surgery and never seen him again. He did not come out to talk to my family that was waiting for me. They finally asked if I was okay and the nurses let them come back but the doctor had already left. I have to ask all of the questions if I want the answers as far as recovery, what to expect, what I can and cannot do, etc. I had to call to ask if I was supposed to make a follow up appointment and also when was I supposed to have the stitches removed. Any time I called to ask a question or leave a message, I never would get a call back. Ended up just giving up on them and will not use them again. Everyone is nice, but I always prefer a doctor that is thorough and really takes the time to explain everything to you. I just felt like nobody cared and I was just another surgery and the rest was for me to figure out on my own. As far as the surgery goes, it went well and recovery is going okay so far. I learn more from the Physical Therapist than from him and his staff. For my follow up, I went there and they took my cast off and sent me home with nothing which is not good considering I am supposed to wear some kind of cast for 8 weeks, but they called a couple hours later for me to come back and get something temporarily. So I had to drive all the way back. It was just very unorganized and no communication at all. Not happy with this experience. =(

Full Review Rating Breakdown
  • Awards

    2 Awards

  • Patients' Choice Award

    Patients' Choice Award (2012, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Hospital Affiliations

    Dr. Herron is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    30 Years Experience

  • Tufts University School Of Medicine

    Graduated in 1988

  • United States Naval Medical Center

    Residency

  • Accepted Insurance

    Dr. Bryan R Herron accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Select
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • CareFirst BCBS
    • CareFirst BlueChoice Advantage
    • CareFirst BluePreferred PPO
    • CareFirst Maryland POS
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • Coventry Health Care
    • Coventry DE PPO
    • Coventry Southern Health PPO
  • First Health
    • First Health PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO

Locations & Directions

Advanced Orthopedic Specialists, 497 Main St Ste 200, Prince Frederick, MD

Video

Take a minute to learn about Dr. Bryan R Herron in this video.

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