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Dr. Carabeth Russell Is this you?

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13 Ratings • 4 Comments

4.5
  • 10
  • 1
  • 1
  • 0
  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13 min
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Appropriate Followup

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Showing 12 of 13 Ratings

Professional and Caring

Posted on May 31st, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Good but not great

Posted on April 2nd, 2013

Pros - Dr. Russell is a great doctor and feel she uses her degree along with common sense. I think she cares and does seem to spend alot of time with you. Cons-She does seem to be out of the office alot, or at least when I need appointments. I always have to follow up with them after I have test done (which I don't feel is my job) and anytime I need to ask her nurse a question or leave a message, regardless of the urgency I have to wait at least 48 hours.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on March 25th, 2013

Accurate diagnosis -- follow up, courteous staff

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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One Star

Posted on April 19th, 2012

Total Dysfunction. Prescribed antibiotic that made me break out... then doctor was unavailble for a week and a half after that to discuss. Scheduled for a CT scan, but never heard back - wrote down my number wrong. Scheduled CT exam, never received prep information in mail. CT scanned wrong body part... had to go back the next day for a second one. Called to tell me there was a "nodule" in my chest... when I asked where, the nurse replied, "I don't know, she didn't tell me."Asked to pick up my medical records (so I could leave the office)... received a call from one woman telling me that my records wouldn't be ready until the next day... 15 minutes later, I received another call from a completely different woman telling me that my records were ready for pick up. I have been strung along for 3 months by this office.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on October 16th, 2017

Five Stars

Posted on April 21st, 2017

Four Stars

Posted on July 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on October 21st, 2015

Five Stars

Posted on August 19th, 2015

Five Stars

Posted on June 5th, 2015

Five Stars

Posted on September 22nd, 2014

Five Stars

Posted on November 28th, 2011

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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