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Dr. Carrie Landess Is this you?

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16 Ratings • 5 Comments

2.3
  • 4
  • 0
  • 1
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  • 8

Quality Rating

Neutral

Friendly Staff
Promptness
Wait Time
40 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Easy Appointments
Accurate Diagnosis

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Showing 12 of 16 Ratings

Two Stars

Posted on January 30th, 2017

I would not recommend Dr. Landess to anyone. Quality customer service is not something you will find at her office. If you call to speak with the Doctor or a staff person you will find it nearly impossible to get anyone on the phone and if you leave a message that don't return calls. When I inquired about a message I left on their voicemail I was told that the administrator gets over a 100 messages a day and he didn't have time to respond to everyone one of them. They don't respond to messages left by my doctor's office either. One my first visit there I waited more than an hour and when I inquired about the delay I was told they needed something from my doctor. I immediately called my doctor's office and had the document sent over. If I had not asked about the delay I would have been waiting indefinitely. Very poor customer and a total lack of sensitivity since the majority of her patients are elderly and on fixed incomes.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on August 5th, 2016

Over all very bad Doctor!!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on April 13th, 2016

This office need to close. It really needs alot of help.

Wait time
40 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on August 20th, 2015

I've been to Dr. Landess several times, there may be a wait, but once you are with her, she spends a lot of time with you. Her office staff are very nice.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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No personality

Posted on March 11th, 2010

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Posted on October 18th, 2017

Two Stars

Posted on January 30th, 2017

One Star

Posted on October 19th, 2016

Three Stars

Posted on July 31st, 2016

Five Stars

Posted on September 22nd, 2015

One Star

Posted on August 12th, 2015

Two Stars

Posted on April 21st, 2015

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