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About Carl W Heise

Carl W Heise is a Doctor primarily located in New York, NY. They speak English.

Rating Overview

12 Ratings with 7 Comments

The overall average patient rating of Carl W Heise is Good. Carl W Heise has been rated by 12 patients. From those 12 patients 7 of those left a comment along with their rating. The overall rating for Carl W Heise is 3.3 of 5.0 stars.

Mapbox Map of Carl W Heise

Primary Address

420 E 72nd St
New York, NY 10021
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Reviews

Showing 5 of 12

Concerned Resident -

My mother suffering from sciatica, in front of me, was treated with such disrespect to the point that I had to intervene during his examination. His body language towards her was very dismissive, from rolling his eyes, to aggressively repeating his commands and even looking the other way when asked a question. Therefore causing my mom to freeze up and become extremely nervous. It was clear he did not want us there from the beginning. Not surprise he is rated way below the national average on Patient Satisfaction. Everyone beware of this guy!

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Four Stars

My overall experience with Dr. Heise was very good. I was very comfortable with him. He took his time, asked several questions, listened to what I had to say and was very thorough with his exam. He ordered some tests and I was on my way. However, much to my surprise when I went to schedule the test, I find out that he has retired and no longer in practice and if I would like my medical records for a fee they will be sent to me. So my question is, why accept a new patients if you are going to retire 2 weeks later. I traveled from out of state and not only was this a waste of my time, it was a waste of my money. I feel that this was unethical. I have to say, that I hope this sudden retirement wasn't due to some kind of medical emergency. If it was a planned retirement then maybe it is a good thing that this doctor is retired. I am just very disappointed.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Thorough, patient, and not alarmist

Dr. Heise did a thorough physical exam to determine the severity of my condition without resorting to any painful, invasive tests. He was pleasant and answered all my questions patiently and thoroughly. His diagnosis and recommendations were reassuring.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
Condescending, Arrogant & Verbally abusive

I've never had a doctor treat my so poorly.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Rude and incompetent

I was referred by another doctor. Overall experience with the staff has been positive but very disappointed with the doctor himself. He is restless and easily annoyed when talking to the patient, making one feel like a 'burden' on him (he is not treating for free you know!). His line of questioning is interogative and non-trusting, and completely devoid of any empathy. All this would be worth it if in the end one felt that a proper and thorough diagnosis had been made - but I left feeling worse about my symptoms and more confused than I was when I walked in. He is either realy unhappy in his job or just hates to treat people....either way not someone I would go back to or recommend anyone.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Locations & Directions

420 E 72nd St, New York, NY
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