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34 Ratings • 6 Comments

3.5
  • 15
  • 3
  • 6
  • 3
  • 7

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
10.6 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 12 of 34 Ratings

Pleasant MD

From the switchboard to the exam room, my experiences have been very professional! My appointment times have been compatible with my busy job, the clerical and medical support staff have been personable, pleasant, smiling, and knowledgeable. I look forward to seeing Dr. Hicks and staff again!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

The best orthopedic doctor period! So kind and caring, very doctorish sense of humor.

Wait time
5 minutes
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Five Stars

Dr. Karl Hicks is a kind and concerned individual that cares about each and every person he operates on. He is a very special rare human being. I feel honored that He operated on my knee.God gave him a skill and he uses it well.

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Just OK

Don't know if he understood my problem

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
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Very efficient

He did a great job and my husband is up and about quickly after a broken hip. He does not sugar coat the risk and some may think he is blunt, but we appreciated his frankness and his clear, percise explanations. The job was done right.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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One Star

Don't go to him! This doctor does not care at all about his patients. You can never get a hold of him or his nurse, and he doesn't fully examine your situation. Will pick the easiest way to get rid of you, like sending you to physical therapy without finding out what is actually wrong with you. He kept telling my husband to go to PT when his leg was hurting and never did an exam or x-ray. When the pain got worse, we switched doctors. The new one did an x-ray and the next week he was diagnosed with cancer.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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