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Dr. Carlos D Zigel Is this you?

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5 Ratings • 2 Comments

3.7
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Quality Rating

Satisfied

Wait Time
20 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Dr. Zigel

Things have changed in the office since Medstar took over. The atmosphere is not as friendly. I'm very happy with Dr. Zigel as I have been going to him for 25 years. He explains your problem so you understand , and he orders test when he feels it is necessary. I do feel it takes awhile to find out the results.

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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medical field

The office manager could use some training in dealing with patients. Response time getting back to patients on test results is poor. Many times it's the office manager that contacts you and not Dr Zigel. Needs improvement in this area.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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