The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Carmelo Otero Is this you?

About Dr. Carmelo Otero

Dr. Carmelo Otero, MD is a Doctor primarily located in San Antonio, TX, with another office in San Antonio, TX. He has 37 years of experience. His specialties include Thoracic Surgery (Cardiothoracic Vascular Surgery) and Surgery. Dr. Otero has received 5 awards. He speaks English.

Rating Overview

19 Ratings with 6 Comments

The overall average patient rating of Dr. Carmelo Otero is Great. Dr. Carmelo Otero has been rated by 19 patients. From those 19 patients 6 of those left a comment along with their rating. The overall rating for Dr. Carmelo Otero is 4.4 of 5.0 stars.

Mapbox Map of Dr. Carmelo Otero

Primary Address

CARMELO OTERO MD

215 N San Saba Ste 201A
San Antonio, TX 78207
Get Directions

Mapbox Map of Dr. Carmelo Otero

Carmelo Otero Md

225 E Sonterra Blvd Ste 201
San Antonio, TX 78258
Get Directions

Specialties

Dr. Carmelo Otero has the following 2 specialties

  • Thoracic Surgery (Cardiothoracic Vascular Surgery)
  • Surgery
  • Specialty Expertise

    Dr. Carmelo Otero has the following 4 expertise

  • Esophageal Diseases
  • Surgery
  • Cardiac Surgical Procedures
  • Lung Diseases

Dr. Carmelo Otero has 1 board certified specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Board Certifications

Dr. Carmelo Otero is Board Certified in 1 specialty

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience.

Reviews

Showing 5 of 19

Daughter Writing for Mother

My mother and I first met Dr. Otero when she was a patient in a local hospital. He was called to access what was happening with her body, and suggested that we wait to see him when what she was initially going through was completed. We did just that and made an appointed to see him. He did testing, scheduled an appointed for her surgery and he did an EXCELLENT job! No mind you we had to wait approximately 4 hours until her surgical procedure (pushing it back to around 6:30 PM - due to an earlier surgery that took a bit longer thatn expected); but everything went off without a hitch. I spoke with Dr. Otero as he came from the ward: packed and ready to leave. He shared with me how everything looked great and with no complications: Thank You Lord! I "thought" he was on his way home seeing that it was close to 8:00 PM; but he tells me that he has TWO MORE surgeries scheduled for that night and woudn't be finished until around midnight or so! Oh my goodness! This is one committed and dedicated doctor that is focused and wants to accomplish what he's set out to do for the patient. I HIGHLY recommend him to others.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Took care of my.mother with cancer needs and did everything so as ease for me and her at the time of need.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Daughter

This was my mother's first visit w/Dr. Otero. Once we both got over being upset with his horrible staff, we loved Dr. Otero. He was very friendly and thorough. He explained everything to us. Unfortunately his office staff is in dire need of customer service training. The address on the internet is WRONG! His office is at 225 Sonterra, not 155. It would have been nice if the office staff told me that when I called to schedule an appointment. My mother has COPD and, if I'd been told they moved, would have saved her a lot of needless walking. When I expressed that to Crystal, I was basically chastised for "googling" the doctor and not going to their web site...it was my fault, not hers! She continued to be rude and ignore me when I went to the window after waiting for an hour to be seen. Really liked Dr. Otero but the road to see him was very bumpy!

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown
excellent doctor!

Very knowledgeable and confident in his abilities.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
The best surgeon

Wonderful man and the staff is Fantastic. Cant say enough good things about him and his expertise. Caring and professional.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    5 Awards

  • On-Time Doctor Award

    On-Time Doctor Award (2018)

    Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2013, 2014, 2015, 2017, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Patients' Choice Award

    Patients' Choice Award (2008, 2009, 2010, 2011, 2012, 2013, 2015, 2016, 2017, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Top 10 Doctor - State

    Top 10 Doctor - State (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Patients' Choice 5th Anniversary Award

    Patients' Choice 5th Anniversary Award (2012, 2013)

    The Patients' Choice Award - 5 Year Honoree is a recognition granted only to those doctors whose ratings have reflected excellence in care for five years in a row. Only 1% of all doctors in the United States are bestowed this honor by their patients.

  • Education

    37 Years Experience

  • University Of Puerto Rico School Of Medicine

    Graduated in 1981

  • United States Army Medical Center

    Residency

  • Accepted Insurance

    Dr. Carmelo Otero accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna HMO
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • Ambetter Superior Health Plan
    • Ambetter Superior Health Plan
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Texas
    • BCBS TX Blue Advantage HMO
    • BCBS TX BlueChoice
    • BCBS TX HMO Blue Texas
  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana Choice POS
    • Humana ChoiceCare Network PPO
    • Humana HMO
    • Humana HMO Premier
    • Humana National HMO
    • Humana National POS
    • Humana Preferred PPO
  • Multiplan
    • Multiplan PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

  • Similiar Doctors

    Dr. Carmelo Otero is similar to the following 3 Doctors near San Antonio, TX.