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Dr. Carmen I Barres Is this you?

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20 Ratings • 5 Comments

4.7
  • 17
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Quality Rating

Highly Satisfied

Wait Time
22.5 min
Easy Appointments
Promptness
Friendly Staff
Spends Time With Me
Appropriate Followup
Accurate Diagnosis
Bedside Manner

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Showing 12 of 20 Ratings

What happened to a health care system where people care?

My very ill wife went in for her appointment as a new patient, we just moved to the area. Desperately needing to see a Dr and willing to pay cash she was turned away because her insurance was not approved after a 25 minute wait on phone hold to verify insurance. She didn't get to see the Dr at all and was sent away because it took too long to verify her insurance and she was informed that her appointment time was up and suggested going to the emergency room. I don't know if Dr Barres is aware of this or not. If so then shame on her. Either way the attitudes in "the shop" are NOT HELPFUL OR COMPASIONATE. They don't care about you or your sick family members! If the Lee Physician Group is an example of our new healthcare system we are in big trouble!

Wait time
55 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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great doctor

I've been going to Dr Barres for the past 2 yrs. She is very thorough & I recommend her completely.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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Appropriate Follow-up
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Great Provider

Dr Barres and her staff work hard to give you the best care possible. They listen and are professional and polite. Would recommend her and her staff to anyone looking for a caring doctor who provides excellent care to her patients.

Easy Appointment
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Mrs

Excellent clinician but since be coming part of Lee System unable to get seen or messages to her like when she was on her own. Feel like she has to be rushed to see a certain number of patients a day. Staff isn't friendly like her original nurses and receptionists seem like robots who only know how to do one thing. Don't seem like they enjoy their jobs.

Easy Appointment
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Appointments

After joining the new Health System , which was in her best interest, understandibly, getting in to see Dr. Barres when truly needed is ridiculous! A week or more wait! She is an awesome Dr., spends as much time as needed with you and knows her patients by name and history not just a body! Obviously, when you are sick, you need your Dr. available to you.... waiting for an appt. a week or two later is unacceptable.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Easy Appointment
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Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
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Three Stars

Five Stars

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