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Dr. Carol Rupe Is this you?

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41 Ratings • 13 Comments

3.8
  • 21
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  • 6
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  • 8

Quality Rating

Satisfied

Friendly Staff
Promptness
Wait Time
13.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 41 Ratings

Good Jo0b

Posted on October 11th, 2016

A real people person. A competent physician. Good diagnostic skills.

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Five Stars

Posted on February 12th, 2016

Best doctor I ever had!!! Oh how I do miss her.

Wait time
5 minutes
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One Star

Posted on March 20th, 2013

I have noticed many changes the last two years. The front office staff is very rude. You can walk in and not see anyone at the desk. You have to say hello to get someone to check you in. Calling is impossible. They did have two windows and now put a door at the other window to block people. I think they are putting barricades between the patient and staff. This makes healthcare ridiculous. Sadly not all offices are like this. 3 years ago, service seemed a lot better. A change in office staff and becoming more empathetic and personable would be a start. Seems a NP is in the wrong field. If they are supposed to assist with the patients, they need to make you look good and they are not. I notice that they are afraid they may do more work than another employee. The bathrooms are not properly stocked, it is like walking in a free clinic except there are no patients. Sorry to say all this, but really hope things go back to the way they once were.

Wait time
25 minutes
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No Service

Posted on November 12th, 2012

After 5 years of trying to be a patient at this practice, I am finally switching back to my old practice. So tired of waiting for an appointment/call back and only seen by a NP. I rarely see Dr. Rupe. Annual exams are the only time I go and for rare sick visits, it is hard to get in. The phone never gets picked up. I feel they are more of a beauty shop lately with all the botox/skin treatments etc and not enough of a doctor's office.

Wait time
40.0 minutes
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Can never get seen.

Posted on September 27th, 2012

For a year and a half I have not been able to get a sick appointment nor a follow up after a visit to urgent care. Don't bother leaving a message with the front desk or voicemail; they never call back. Once she lost Colleen last spring and didn' t replace her, the availability is zero. I've been a patient of this office since 2009 and have never met Dr. Ripe, only the NP. I shouldn't have to spend hours awaiting at an urgent care office around the corner from my doctor's office to get the care I need.

Wait time
10.0 minutes
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Worst service ever by a doctor's office

Posted on June 28th, 2011

They advertise walk-in appointments are welcome then when a current patient calls who is actually sick and needs to see someone, I am told that they have no available appointments for one week. They also claim that there is only one P.A./doctor in the office on any given day and that they have absolutely no one there on Thursdays. How is that any way to run an office? This is why people have to go to the emergency room or to an Urgent Care - because their own doctor doesn't have time to see them. That's a HUGE problem and not only should Dr. Rupe be ashamed of herself - that is NO way to run a business!! In fact, you should not be in business if you claim to be a doctor and cannot care for your patients.

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Worst service ever by a doctor's office

Posted on June 28th, 2011

They advertise walk-in appointments are welcome then when a current patient calls who is actually sick and needs to see someone, I am told that they h ...

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Excellent Family Care, with Great Family Physician

Posted on April 2nd, 2010

Just had a great medical appointment. I was worried about a lump and I am Soooo glad to know Dr. Rupe. She survived breast cancer and is open about it ...

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A Charlotte family doctor worth having

Posted on January 27th, 2010

I had been to a doctor mill in Harrisburg and had a different doctor every time. i am so glad I found Charlottes Premier because I feel much better. T ...

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Great Family Doctor in Charlotte

Posted on January 24th, 2010

If you are looking for a great family doctor you found her. As a woman I have concerns that I only feel comfortable talking with another woman about. ...

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Wonderful Family Practice, Great Clinic and Nice Staff

Posted on January 4th, 2010

My family moved and needed to find a new family doctor. When researching family physicians in Charlotte, we found many were operating offices as part ...

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Charlotte's Premiere Health has a great family doctor!

Posted on January 3rd, 2010

Dr. Rupe can't be beat. neither can her support staff and PAs. everyone treated us like family. i have been to other clinics and felt like a number. they spent the time we needed to explain our history and get the right medications. for years I thought i had an allergy to pets and she diagnosed a mold in minutes after some cogent questions. In three days I felt better than I had in years! my child also goes there. If you are looking for a new family physician or have to change insurance and need a new family doctor, then try charlotte's premiere health. you will be very happy you did.

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5.0 minutes
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