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Dr. Caroline B Nguyen Is this you?

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21 Ratings • 6 Comments

4.1
  • 14
  • 2
  • 0
  • 2
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
23.1 min

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Showing 12 of 21 Ratings

Five Stars

She spent as much time as was necessary for me to get my questions asked and answered. Very concerned with whatever I had to say or what my concerns were. My follow up visit is still ahead, so no rating .

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Waste of time..

I immediatly felt like an annoyance when I got there. The doctor tried to prescribe me medication for something totally different than the issue at hand which had already been diagnosed by another doctor. Then on top of that wanted me to visit a specialist. Doesn't want to deal with patient maintenance. The staff contacted me the day of my appointment a few hours before to let me know they needed all of my records from my previous doctor. So it ended up being there for forever just for her to misdiagnose me and sen me to a specialist. When I told her I wasn't happy with my service and wanted my money back she just walked out and said nothing. Never been treated this way by any doctor:/

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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hmph..

Well to start, my first visit here they forgot about me in the waiting room and I had ended up waiting about an hour until they remembered me. Then, when I was finally seen it was for approximately 60 seconds. She didn't even look at my questionnaire that I had written down everything I wanted to discuss on. She just made a prescription and left. When I came back for a check up I got in quickly, but was only visited by the doctor for (seriously) 60 seconds. The worst doctors office I have ever been to.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Five Stars

Dr. Nguyen is wonderful...very thoughtful and works hard to be sure she understands my needs and problems

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
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Bedside Manner
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If you have lots of time and money...

Not impressed. Does not seem to know how to diagnose a problem without running lots of test and sending you down stairs for very costly imaging. Than, still at a loss as to the exact problem and she sends you to a specialist. Being a PCP she should be able to provide you with total care, not the case. Wish I would have gone to a pcp that was more educated and not just sending me around guessing what could be wrong with me. This is not an isolated event, it has happened to me twice now. I will not be returning!

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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she's great

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Four Stars

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Four Stars

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