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Dr. Catalina Orozco Is this you?

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9 Ratings • 3 Comments

4.2
  • 5
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
13.3 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 9 of 9 Ratings

Good bedside manner, but poor communication

Posted on March 23rd, 2017

Dr. Orozco has a good bedside manner and seems to care about her patients; however, there are some issues with her staff and communication with her. At one point, I had an MRI done and placed a call in to her assistant. I get a call back and she starts talking about a completely different ligament! I guess she called the wrong patient. She literally had no idea of what she was taking about. It was up to me to figure out. Refills are ridiculously difficult to get processed. I have run out of medication while waiting for them to send in a SIMPLE refill. Additionally, I have called the office on numerous occasions about medical issues that had come up. I was lucky if I got a call back half of the time. This is unacceptable. Finally, I feel like her scope of knowledge is questionable. I am a complicated patient so others might not have this impression.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Provides only temporary relief

Posted on January 10th, 2015

Initial treatment was good but later Dr. Orozco's diagnosis and treatment did not help anymore.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Terrific Doctor

Posted on October 23rd, 2009

Takes a thorough history and gives a thorough exam for new patients. Never rushes. Offers explanations and answers questions easily. Great follow up. Highly recommended.

Wait time
20.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on November 7th, 2017

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
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Five Stars

Posted on June 10th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Posted on April 12th, 2017

Two Stars

Posted on August 10th, 2015

Five Stars

Posted on March 26th, 2015

Five Stars

Posted on May 6th, 2009

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Full Review Rating Breakdown ttcqeayetrwczwezdueawsrsbdyr
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