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Dr. Catherine M Garcia Is this you?

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43 Ratings • 11 Comments

3.9
  • 27
  • 3
  • 2
  • 2
  • 9

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
37.1 min

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Showing 12 of 43 Ratings

Stay far away!!!!!

Find another Dr. Who will care about your needs. Went to see her about my issue, she never had an x-Ray done or anything months later and I am still in pain. And had to go see other Dr. just to get pain meds which have helped a lot now calling insurance to see other Dr.

Easy Appointment
Promptness
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No bedside manner

Easy to get an appointment, but poor bedside manner and a lack of empathy

Wait time
45 minutes
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Very attentive.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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happy

Easy Appointment
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HORRIBLE OFFICE STAFF

The office staff does not meet the needs of the patients. The wait time to get someone on the line is horrile and they are not friendly to patients and meeting the patients needs.

Wait time
60.0 minutes
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Awsome

I realy like her

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Incompetent

I am a 32 y/o sexually active married women with an IUD who presented to Dr. Garcia with right lower abd pain. I told her I had history of ovarian cyst--which can be ONE cause of pain in that area. She didnt want to examine me (she asked if I thought I needed an exam), she didnt do any blood work ( i.e. to see if my white blood count was elevated or other stuff), she didnt check my urine ( to see if I had a UTI or if I was pregnant). One reason for pain in the area is ectopic pregnancy--which if ruptures can be fatal to patient. (I didnt know this until I talked to a "real doctor"). Instead she simply orders a routine ultrasound---which after 2 weeks nor she or office had gotten back to me. I had to call over and over and kept hearing "we will get back to you". Meanwhile my pain was getting worse and worse! Finally, I called and had results faxed to me---turns out I had an issue that required surgery---but it took her several weeks and lots of prompting to get any results from her.

Wait time
45.0 minutes
Easy Appointment
Promptness
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^_^ :-)

Easy Appointment
Spends Time with Me
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Unprofessional

Dr. Garcia is very unprofessional. I have had some bad doctors but she takes the cake. The wait time is horrible. Over an hour on multiple visits and only able to see her for about two minutes. After removing a scist, I was concerned and requested it be sent to the lab to check for cancer. She responded with no, I think its ok. I am not going to send it in...What kind of doctor shows that type of neglect. I understand she has been doing it for years and can maybe tell. But opinion is never 100% correct.

Wait time
60.0 minutes
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Disappointing

My very first experience was soooooo disappointing; I got to the doctor's office on time - 9am - and I noticed neither one of the two receptionist acknowledged me at all even when I was a feet away looking for eye contact so I just signed their signing sheet and waited 15 min for one of them to call me and asked to fill out the new patient forms (I was done in less than 10 minutes). At 10am I was still in the waiting area so approached the receptionist and asked about it; 10 minutes later they called me in. At 10:35am I was still waiting for the doctor although this time in one of the individual waiting/consulting rooms. I got tired of being ignored and just left the place without meeting the doctor. On my way out I told one of the receptionist about my decision to leave and why however in the middle of my senstence she interrupted me just to ask for my co-pay receipt back, she gave me back the money I had paid and without ever looking at me she crossed my name and walked away!! I was expecting, at minimum, a phone call but again, my expectations here were flat out wrong! They don't take credit/debit payments for co-pays, all their records are still in paper format (they don't have them in "e-version" which does delay communication, and the staff there were probably hired from the DMV. The worst experience ever.

Wait time
60.0 minutes
Easy Appointment
Promptness
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Great Doctor

Very caring, excellent doctor. She is not too busy to listen to you and takes the time to explain things. She truly cares about her patients and looks for ways to improve things.

Wait time
15.0 minutes
Easy Appointment
Promptness
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Five Stars

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