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Dr. Cathrine B Frank Is this you?

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18 Ratings • 3 Comments

2.8
  • 7
  • 1
  • 1
  • 0
  • 9

Quality Rating

Neutral

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
8.3 min

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Showing 12 of 18 Ratings

Four Stars

Very caring

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Elitist and difficult

Dr. Frank is very condescending, and didn't seem at all willing to believe that I could have a serious psychiatric diagnosis and also be an intelligent person who has the right to participate in and have opinions about my treatment plan. She was visibly shocked that I had completed my BA at a top 50 school despite the onset of my disorder, which I found very insulting. Dr. Frank also seemed angry that I take it upon myself to actually research my disorder, treatment options, and research studies. She has that "because I say so; I have the white coat" attitude. She is unwilling to explain her reasoning and the science for any treatment plans. Dr. Frank has a very superior attitude and is unwilling to listen to any issues I brought up in sessions. I found no faults with the office staff personally, they were always very helpful and kind, and Dr. Frank is quite prompt with me. I'd say the only problem with the staff is that my appointments are hard to get, but that's not their fault she goes on a lot of vacations and has no openings. Of course, its not my fault, either, but it felt like it when she asked why I so

Wait time
10 minutes
Easy Appointment
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One Star

Dr. Frank appeared to be more concerned with making lunch judging by the way she kept glancing at the clock and abruptly ended our session. She was curt, condescending and cold. Typical for MD's in this field. I'm guessing her motivation to do what she does is far less humanitarian and far more monetary. I would avoid.

Wait time
15 minutes
Easy Appointment
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Five Stars

Three Stars

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Friendly Staff
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Five Stars

One Star

One Star

Easy Appointment
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Spends Time with Me
Appropriate Follow-up
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Five Stars

One Star

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

One Star

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