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Cathy Kamens Is this you?

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4 Ratings • 1 Comment

4.4
  • 2
  • 1
  • 1
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
12.5 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 4 of 4 Ratings

Dr Kamen is ggreat, but the office staff...

Posted on August 31st, 2010

Dr Kamen is wonderful, as she spends time to really care and work out a problem. She is very detail orientated, and listens to you fully..However, the office staff is absolutely horrible. Whenever you call, you get a horrible attitude from the person that answers the phone, and they immediately put you on hold, where you will remain for 20 minutes. When you check in for a visit, you will vait for 15-20 minutes, standing in fromt of them, while they constantly give other patients attitudes. They are severely understaffed for the sheer volume of patients they deal with. I hope Dr. Kamens moves from that practice, as I would follow her.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Posted on January 2nd, 2016

Four Stars

Posted on March 29th, 2015

Five Stars

Posted on March 27th, 2012

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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