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Dr. Chandrakant Desai Is this you?

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2 Ratings • 1 Comment

4.3
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
60 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Great Dr. But Lousy, Incompetent Staff

Posted on May 8th, 2012

I have been with Dr. Desai for almost 8 years now. I'm always on time for my appointments, and I always get there to a full waiting room and a 45-60 minute wait. Once escorted into 1 of 2 exam rooms, I'm left to wait another 15-20 minutes. No medical emergencies to deal with; no patients being taken out in ambulances. Intentional overbooking. I've brought this to the Dr's attention on more than one occassion, and it continues regardless of office staff. Can only presume this behavior is sanctioned by the Dr. himself. If he wasn't a great GP, I'd have found a new one years ago.

Wait time
60.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on January 2nd, 2015

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