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Dr. Chang Wen W Chen Is this you?

About Dr. Chang Wen W Chen

Dr. Chang Wen W Chen, MD is a Doctor primarily located in Knoxville, TN. He has 25 years of experience. His specialties include Family Medicine. Dr. Chen is affiliated with Turkey Creek Medical Center. Dr. Chen has received 3 awards. He speaks English.

Rating Overview

41 Ratings with 6 Comments

The overall average patient rating of Dr. Chang Wen W Chen is Great. Dr. Chang Wen W Chen has been rated by 41 patients. From those 41 patients 6 of those left a comment along with their rating. The overall rating for Dr. Chang Wen W Chen is 3.8 of 5.0 stars.

Mapbox Map of Dr. Chang Wen W Chen

Primary Address

Concord Family Practice

10430 Lovell Center Dr
Knoxville, TN 37922
Get Directions

Specialties

Dr. Chang Wen W Chen has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Chang Wen W Chen has the following 6 expertise

  • Influenza
  • Contraception
  • Immunization
  • Weight Loss
  • Family Planning
  • Check-up

Dr. Chang Wen W Chen has 0 board certified specialties

See the board certifications this doctor has received. Board certifications provide confidence that this doctor meets the nationally recognized standards for education, knowledge and experience

Reviews

Showing 5 of 41

VERY SATISFIED

DR. CHEN IS AN EXCELLENT DR. HE HAS BEEN OUR FAMILY DR. FOR 30 YRS. WE HAVE ALWAYS BEEN SATISFIED WITH HIS DIAGNOSIS AND CORDIALYSIS. HIS STAFF IS EXCELLENT.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
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Spends Time with Me
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Full Review Rating Breakdown
One Star

Went to this "Dr." with bronchitis like symptoms. After a quick run through my room to give me a 30 second exam, I made my way to the check out desk. I was given a note for work that stated my sex was M, I was under his care from 2016 to 2015 (going back in time) and that I could return to work that date the previous year. Thinking these were competent people, U paid no attention to the work note. The next day I took it to my employer and they would not even accept it due to it being so laughable. His office staff is as intelligent as the Dr. himself.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
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Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
One Star

I am absolutely appalled at the way I was treated by this doctor and his staff. They need to SERIOUSLY adjust their attitude and assumptions about patients who are experiencing pain and discomfort due to an undiagnosed condition. I left this office feeling completely HUMILIATED because I had to actually ASK for sufficient pain relieving medicine. The way I was treated after requesting adequate pain relief was abhorrent. My request was simple: prescribe a medication that will actually provide some RELIEF of the pain that I've been suffering from for over a decade...until THEY can take the necessary steps to schedule the appropriate tests to determine WHAT is actually wrong with me (since they can't seem to tell me what's wrong!). I was basically treated like some sort of pill seeking scumbag and was told that if I wanted more "pain pills" after the prescription they finally gave me, I would have to go to a "pain clinic". I left this office feeling ashamed of the fact that I was suffering from back pain that required relief beyond NSAIDS and muscle relaxers. Patients who are legitimately seeking temporary pain RELIEF should NOT choose this doctor.

Easy Appointment
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Spends Time with Me
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Full Review Rating Breakdown
Patient

Please don't listen to the jane doe posting. Dr. Chen is an amazing Dr.. He really cares about his patients and their lives. He even gives discounts to patients that do not have insurance which is admirable. The care I recieve from his staff and him is exceptional. They really treat you like family at the office. It is definatley NOT dirty and the offices work is definatley professional and amazing. What other doctors office do you know of that gives discounts, gets you an appointment the same day, and takes the time to listen?

Wait time
5 minutes
Full Review Rating Breakdown
Patient

Dr Chen is very unprofessional in his field. And his office is so unsanitary and dirty. He never ever washes his 3 inch hands when passing from one patient's room to another, And, he will never remove the sanitary paper that seals those exam tables in the rooms. And, he has a problem with double billing patients and their insurance company for services that he does not render or has no business doing so. He is well known for just walking into a patient's room, sitting down, and just pulling out a prescription pad. He will not indulge in questions or even try to troubleshoot any illnesses that you may have. He is just too quick with that pad while he tries to move you on through. His goal is to try and see as many patients on any day with or without an appointment. This is not protocol. But, his pad is at your service. He is also an active advocate for the w/comp insurance companies. So, he is that doctor who holds that ax. That means he will act like he is supportive and interested in trying to treat you, but he will send you back to work either ill or injured just to keep w/comp happy. He plays on both sides of the fence. So, if you get hurt at work, DO NOT SEE HIM. Even when he knows that a patient has been injury from an accident at work, he will shift the blame or make an unexplained excuse. He is good with making vague suggestions with deceptive words stated in the report. He will make vague notes in your records that don't even support the truth state what you actually said. If he can. he will bill you, your personal insurance company and file a claim against w/Comp. Or he will cut through the red tape and just bill you instead of filing w/comp as required by law. He can't be trusted to provide a unbiased treatment that is truthful and honest when it comes to your health about the money first.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Awards

    3 Awards

  • Patients' Choice Award

    Patients' Choice Award (2010, 2011, 2018)

    Patients' Choice recognition reflects the difference a particular physician has made in the lives of his/her patients. The honor is bestowed to physicians who have received near perfect scores, as voted by patients.

  • Compassionate Doctor Recognition

    Compassionate Doctor Recognition (2010, 2012, 2018)

    Compassionate Doctor certification is granted to physicians who treat their patients with the utmost kindness. The honor is granted based on a physician's overall and bedside manner scores.

  • Top 10 Doctor - City

    Top 10 Doctor - City (2014)

    Top 10 Doctors are chosen by the millions of patients who visit Vitals each year to find a new doctor and share their experiences by providing ratings and reviews. In order to differentiate highly-regarded doctors from the rest for patients in search of quality care, Vitals awards Top 10 Doctor honors to those physicians within a certain specialty and geographic area who are consistently given top ratings by their patients.

  • Hospital Affiliations

    Dr. Chen is affiliated (can practice and admit patients) with the following hospital(s).

  • Education

    25 Years Experience

  • University Of Alabama School Of Medicine

    Graduated in 1993

  • University Of South Alabama Health System

    Residency

  • Accepted Insurance

    Dr. Chang Wen W Chen accepts the following insurance providers.

  • Aetna
    • Aetna Choice POS II
    • Aetna Managed Choice POS Open Access
    • Aetna Signature Administrators PPO
  • BCBS Blue Card
    • BCBS Blue Card PPO
  • BCBS Tennessee
    • BCBS TN Blue Network S
  • Cigna
    • CIGNA HMO
    • CIGNA LocalPlus
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • Humana
    • Humana ChoiceCare Network PPO
    • Humana National POS
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Concord Family Practice, 10430 Lovell Center Dr, Knoxville, TN
  • Similiar Doctors

    Dr. Chang Wen W Chen is similar to the following 3 Doctors near Knoxville, TN.