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Dr. Charles W Mitchell Is this you?

About Dr. Charles W Mitchell

Dr. Charles W Mitchell, MD is a Doctor primarily located in Killeen, TX. He has 39 years of experience. His specialties include Family Medicine. He speaks English.

Rating Overview

35 Ratings with 12 Comments

The overall average patient rating of Dr. Charles W Mitchell is Great. Dr. Charles W Mitchell has been rated by 35 patients. From those 35 patients 12 of those left a comment along with their rating. The overall rating for Dr. Charles W Mitchell is 3.7 of 5.0 stars.

Mapbox Map of Dr. Charles W Mitchell

Primary Address

Stillhouse Emergency Physicians

3816 S Clear Creek Rd Ste E
Killeen, TX 76549
Get Directions

Specialties

Dr. Charles W Mitchell has the following 1 specialty

  • Family Medicine

    A family practitioner is a doctor who specializes in caring for people of all ages, at all stages of life. Rather than focusing on the treatment of one disease or patient population, family practitioners are often the doctors that people see for their everyday ailments, like cold and flu or respiratory infections, and health screenings. When necessary, family practitioners will provide referrals for conditions that require the expertise of another specialist.
    The doctors may also provide physicals, inoculations, prenatal care, treat chronic diseases, like diabetes and asthma, and provide advice on disease prevention.

  • Specialty Expertise

    Dr. Charles W Mitchell has the following 7 expertise

  • Family Planning
  • Immunization
  • Weight Loss
  • Contraception
  • Check-up
  • Influenza
  • Weight Loss (non-surgical)

Reviews

Showing 5 of 35

Terrible Customer Service

I am sadden by the display of unprofessionalism from his front desk staff.  I am certain that this is not a display of the level of professionalism and appropriate behavior that a family care institution such as Central Texas Health Care would ever adhere to.  I strongly suggest that the staff receive customer service, consideration of others, or additional required training to understand what it means to care for customers!

Friendly Staff
Full Review Rating Breakdown
Four Stars

VERY GOOD SERVICE, AND II HAVE NEVER HAD ANY PROBLEMS WITH THE SERVICE PROVIDED BY DR. MITCHELL

Full Review Rating Breakdown
mr

Several years ago I learned that my chart had a certain red sticker placed on it and it meant that they planned to "get rid of me." I had severe non-mitigated pain from a motor vehicle collision. I was prescribed hydrocodone bitartrate. But, once they decided to move me along to pain management, their service was poor and the office manager was hateful. She denied I had to wait over 7 hours to be seen during a previous visit. (I waited to be seen because I knew the ER could only prescribe a few days of pain med. Although my experiences were poor, I still recommend Dr. Mitchell to others. My diagnosis and situation was unique to me. Dr. Mitchell will get you out of pain, but he can only prescribe narcotics for just so long. I agree with some of the other comments - that staff seems to be a contributing factor for poor service.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Good Service

I have been a patient of this clinic for 2010. Although I have not been seen by Dr. Mitchell his assisting PA(s) have been very caring. The Mitchell staff has always been courteous and professional. My wait time for scheduled appointment have been between 10 to 30. As for being a walk-in the wait could be hours.

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Five Stars

Dr. Mitchell is a true professional. He carefully listens to my symptoms/complaints, is kind, courteous and thorough. Once he determines the diagnosis, he takes the time to discuss the proper treatment, orders any lab work to be done and followup, when necessary. I am very pleased with the care that I have received from him.

Wait time
45.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Education

    39 Years Experience

  • Loma Linda University School Of Medicine

    Graduated in 1979

  • University Of Pennsylvania Health System

    Residency

  • Accepted Insurance

    Dr. Charles W Mitchell accepts the following insurance providers.

  • Cigna
    • CIGNA HMO
    • CIGNA Open Access Plus
    • CIGNA PPO
  • First Health
    • First Health PPO
  • FirstCare
    • FirstCare PPO
  • Multiplan
    • Multiplan PPO
    • PHCS PPO
  • United Healthcare
    • UHC Choice Plus POS
    • UHC Navigate HMO
    • UHC Navigate POS
    • UHC Options PPO

Locations & Directions

Stillhouse Emergency Physicians, 3816 S Clear Creek Rd Ste E, Killeen, TX
  • Similiar Doctors

    Dr. Charles W Mitchell is similar to the following 3 Doctors near Killeen, TX.