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Dr. Charles G Phan Is this you?

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11 Ratings • 2 Comments

2.5
  • 4
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Quality Rating

Neutral

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
56 min

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Showing 11 of 11 Ratings

Best specialist in Houston and Sugarland

I've been a patient of Dr. Phan for 3 years. He is always very attentive and caring. He is one of the best doctors I have had in my life. I trust him, he spends time with me explaining results and options. I would like to always have Dr Phan as my specialist. Thank you!

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An awful experience with a mean doctor

That was my first visit to this GI. The doctor was very unfriendly to speak to his patients. I understood that my English is not as good as his, and most of the medical terms I really had no idea. So, I was asking for the explanation of those medical terms. Unfortunately, he replied that "if you don't know English, you should hire a full time translator, so we can commuiate better." OK, fine. Then I asked, "would you please write me down those medical terms, so I can find it myself, later?" He refused and said that I was wasting his time, and because of me he end-up had no lunch time. I was there on 11 am, and I waited 2 hours in the waiting room before I met him. His lunch periond is in between noon and 1 pm. I don't see how I can make him having no lunch. His attitude tends me to get sick more...

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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