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Dr. Charles Randall Is this you?

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7 Ratings • 1 Comment

4.1
  • 4
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments
Wait Time
25 min

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Showing 7 of 7 Ratings

office staff

Posted on February 9th, 2015

Dr is fine, can't say the same about the appointment desk or testing staff. They offer earliest appointment in two month even when you are highly symptomatic; if you insist on something earlier, they go like "hello, hello... then they disconnect the call and never call you back. Happened few times. Once diagnosed, it takes them two days and few of your calls for them to finally call your prescription to the pharmacy. Very cold and disconcerned. If you go just for regular screening (endoscopy or colonoscopy), you will not see this. However, when you get sick, that is when you discover how bad the service is. Makes me wonder if the doctor knows how are his patients treated. Personally, I am not going back and am looking for a new office.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Posted on October 21st, 2017

Five Stars

Posted on July 8th, 2016

Five Stars

Posted on May 12th, 2016

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on December 28th, 2015

Four Stars

Posted on March 25th, 2015

Five Stars

Posted on October 16th, 2014

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