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Dr. Charles J Scrobola Jr Is this you?

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9 Ratings • 2 Comments

3.6
  • 4
  • 2
  • 0
  • 1
  • 2

Quality Rating

Satisfied

Wait Time
12.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

One Star

First, you are going to have a procedure done in strip mall...need I say more. The nursing and secretarial staff are rude ..especially when trying to schedule an appointment...continuous phone tag. The day of the procedure you are greeted by a receptionist who either dislikes her job OR she needs a dose of the colon prep. The nurse calls you to a small room to ask "how was the prep?" Use some logic if there was a problem a person would call and most likely get an answering machine anyway. A problem was detected during the colonoscopy. The physician never spoke directly to the patient regarding the matter. A few days later a woman from the Endoscopy center contacted the patient with the biopsy results. She never identified what her job title is...I think the physician should have made this phone call. I would not recommend anyone to go have any procedure at the Endoscopy Center.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Thanks for the treatment

He saved me!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Four Stars

One Star

Five Stars

Two Stars

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