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Dr. Charlotte Shum Is this you?

About Dr. Charlotte Shum

Dr. Charlotte Shum, MD is a Doctor primarily located in Chicago, IL. She has 22 years of experience. Her specialties include Surgery of the Hand and Orthopaedic Surgery. She speaks English.

Rating Overview

4 Ratings with 2 Comments

The overall average patient rating of Dr. Charlotte Shum is Poor. Dr. Charlotte Shum has been rated by 4 patients. From those 4 patients 2 of those left a comment along with their rating. The overall rating for Dr. Charlotte Shum is 2.3 of 5.0 stars.

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Primary Address

Northwestern Center For Hand Surgery

737 N Michigan Ave Ste 700
Chicago, IL 60611
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Dr. Charlotte Shum has the following 2 specialties

  • Surgery of the Hand

    Hand surgeons are certified surgeons who are also experts in the function and structure of your wrists, hands and forearms. This allows them to treat arthritis, carpal tunnel, trigger finger and tennis elbow, most of which tend to result from repetitive and excessive use of the corresponding joints, muscles, tendons and ligaments.
    Hand surgeons also commonly work with patients who have fractures or broken bones from any kind of accident. If you're experiencing any kind of general pain in your hand, wrist or forearm that isn’t going away, a hand surgeon is probably your best resource.

  • Orthopaedic Surgery
  • Expertise

    3 Expertise

  • Knee Osteoarthritis
  • Hip Osteoarthritis
  • Osteoarthritis (Hand and Wrist)


Showing 4 of 4

complication following surgery

Dr. Shum inserted a titanium plate to treat my distal radial fracture. This is a very common operation. Following surgery she said that a bone had escaped from the plate. She wanted to operate to fix the problem and there would be a second surgery to fuse bones. She was defensive. She showed little interest in searching literature for other such cases. Because of her surgery, I needed more surgery. I had surgery with a different physician at a different hospital. He is known for fixing unsucessful surgeries.

Easy Appointment
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Accurate Diagnosis
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Full Review Rating Breakdown
Two Stars

Dr. Shum prescribed a painkiller for me that created an ulcer. When I tried to speak to Dr. Shum about the rather horrible symptoms I was having, I could get neither her nor her nurse to talk to me about it. Eventually, I ended up in the E.R. where the ulcer was accurately diagnosed. Post diagnosis, I still could not get Dr. Shum to help me obtain the necessary follow-up with a G.I. specialist. It took 6 months to recover from the original Rx problems, and throughout Dr. Shum never cared to personally return a call or follow up.

Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Four Stars
One Star
  • Education

    22 Years Experience

  • Columbia University College Of Physicians And Surgeons

    Graduated in 1996

  • Hospital For Special Surgery


  • Accepted Insurance

    Dr. Charlotte Shum accepts the following insurance providers.

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Locations & Directions

Northwestern Center For Hand Surgery, 737 N Michigan Ave Ste 700, Chicago, IL
  • Nearby Doctors

    Dr. Charlotte Shum is similar to the following 3 Doctors near Chicago, IL.