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Dr. Christopher Lutz Is this you?

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29 Ratings • 3 Comments

4.2
  • 19
  • 4
  • 1
  • 3
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
12 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 12 of 29 Ratings

don't except a call back any time soon

Posted on April 26th, 2013

My mom was recently treated with epidural injection for her back by Dr. Lutz. After each injection we were told to call him and let him know how she was doing. Unfortunately, it would take an average of one week for him to get back to me despite leaving numerous phone messages on a daily basis. The office staff, Lollie in particular, was always kind and helpful and assured me that she had given Dr. Lutz the messages. On one occassion when he finally called me back, I informed him that I had called a week ago and that it was unprofessional and discurteous to have to wait this long . His response was "I only received the chart two days ago". This senario repeated for all three procedures. Bottom line is that although Dr. Lutz is compent and polite upfront, his lack promptness in returning phone calls is extremely frustrating . In addition, after three failed epidural injection, he didn't offer alternative steps to take other than additional injections. I had to pin him down to get a referral to a spine physician

Wait time
15 minutes
Easy Appointment
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Sommelier

Posted on April 21st, 2013

Dr. Lutz is a very kind, attentive, sympathetic and very thorough. He is hands on in that he peforms the examination and listens to your concerns. He answers all questions. You will not be disasppointed. In addition his staff is very professional.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
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Appropriate Follow-up
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Cured whip lash quickly.

Posted on April 24th, 2012

Cured very painful whip lash quickly with complete recovery.

Wait time
10 minutes
Easy Appointment
Promptness
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Two Stars

Posted on August 21st, 2017

Five Stars

Posted on August 14th, 2017

Five Stars

Posted on August 11th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on July 13th, 2017

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on April 22nd, 2017

Five Stars

Posted on March 9th, 2017

Five Stars

Posted on February 16th, 2017

Five Stars

Posted on February 16th, 2017

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Posted on July 7th, 2016

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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