ttcqeayetrwczwezdueawsrsbdyr

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.

Dr. Chung Mok Is this you?

Filter Reviews

14 Ratings • 3 Comments

4.3
  • 11
  • 0
  • 1
  • 0
  • 2

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
30 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Rate Now

Share Your Experience

Have you seen Dr. Chung Mok?

Showing 12 of 14 Ratings

Who hangs up on their patients?

Posted on January 16th, 2017

My dad has been going to Dr. Mok due to a language barrier. And, as a medical student, I expect excellent healthcare service void of negative emotions towards your patients regardless of the day you're having, no matter what the information is, and admitting that when you're wrong - you're wrong. Last week, my dad received a call stating that they made him an appointment at a hospital nearby. Nothing else. Fine. I can call that hospital and ask or I can call Dr. Mok's office to double check. I call the hospital. They have no idea what I'm talking about so they tell me to contact the providing physician since it'd be much easier to look up on their charts vs. trying to go through every single department appointments (My dad was never a patient at the hospital, so registration information was lacking). Okay. That's okay. No harm done. I call Dr. Mok's office, the nurse was nice about connecting me to Dr. Mok. However, Dr. Mok gets angry when I mention the fact that he actually saw my dad four weeks ago (Dr. Mok was saying he didn't see my dad since September). Bull. That's fine. Misunderstandings happen. THIS IS what urks me. He starts yelling. When, as being part of a medical profession as well, I tell him to calm down to explain, he scoffs and hangs up on me. Are you freaking kidding me? You never treat your patients or their family like that. I hope this piece of crap gets his medical license revoked. Makes me wonder if he misplaced my dad's record in another patient's chart? Then, I guess it's time to contact a lawyer. Gotta get these kind of trash doctors out of practice since they give us a bad rep. Oh, also, even with appointments, wait time is about 1 hour. Have fun.

Wait time
60 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

patient

Posted on August 7th, 2016

the family doctor, chung mok z, is a great doctor, his rate is above excellent. please let this comment re assure you,

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Excellent dr

Posted on January 26th, 2016

Love this guy

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful? Yes No Report Abuse

Five Stars

Posted on January 29th, 2017

Five Stars

Posted on December 15th, 2016

Five Stars

Posted on July 27th, 2016

Five Stars

Posted on June 22nd, 2016

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on January 27th, 2016

Five Stars

Posted on October 22nd, 2015

Five Stars

Posted on October 3rd, 2014

One Star

Posted on September 23rd, 2014

Five Stars

Posted on August 12th, 2014

  • Nearby Doctors

    Dr. Chung Mok is similar to the following 3 Doctors near Chicago, IL.