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Dr. Claudell Stephens Is this you?

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11 Ratings • 2 Comments

4.3
  • 7
  • 0
  • 3
  • 1
  • 0

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Appropriate Followup
Spends Time With Me
Bedside Manner
Easy Appointments
Accurate Diagnosis

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Showing 11 of 11 Ratings

Office staff cold and uncaring

Posted on November 5th, 2016

Office staff often forgets to fax prescriptions - one in particular - Benicia is rude and very curt. Dr. Stephens is ok but could work on his "bedside manner" seems uncaring.

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Two Stars

Posted on May 22nd, 2009

Poor office staff - can never get a live person.I have left message according the the 'phone tree' but never get calls back. Ending up leaving messages at each extension - no luck. Found the "backdoor number" and finally got a response. After 1 week!A doctor is only as good as his frontline staff.

Easy Appointment
Promptness
Friendly Staff
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Posted on May 11th, 2017

Five Stars

Posted on December 30th, 2015

Five Stars

Posted on May 28th, 2015

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on March 24th, 2015

Four Stars

Posted on December 20th, 2014

Five Stars

Posted on September 8th, 2014

Five Stars

Posted on August 3rd, 2014

Four Stars

Posted on July 15th, 2014

Five Stars

Posted on May 7th, 2014

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