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Dr. Claudine N Portella Is this you?

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9 Ratings • 5 Comments

2.2
  • 1
  • 1
  • 1
  • 1
  • 5

Quality Rating

Neutral

Wait Time
15 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 9 of 9 Ratings

STAY AWAY IF U WANT GOOD HEALTH I.E. BE CAUTIOUS

SHE CALLED EMS FOR ME WITHOUT LETTING ME KNOW.THEY ARRIVED WITH A STRETCHER AND TOOK ME TO EINSTEIN. WHEN I GOT THERE AND AFTER 4 HOURS WAITING TO SEE THE DOCTOR,NTHEY WANTED TO KNOW WHY I HAD RETURNED TO THE HOSPITAL SINCE I HAD JUST BEEN TO EINSTEIN 2 DAYS PRIOR. I HAD GONE TO DR. PORTELLA BCZ I WAS IN PAIN AND WANTED SOMETHING FOR PAIN.DR.PORTELLA DID NOT GIVE ME A REPORT TO GIVE EINSTEIN AS TO WHY SHE THOUGHT I EVEN NEEDED TO RETURN TO THE HOSPITAL.2 WEEKS LATER WHEN I REQUESTED PAIN MEDICINE AGAIN SHE ONCE AGAIN REFUSED TO PRESCRIBE ANY FOR ME.LAST YEAR SHE TOLD ME THAT THE NODULE THAT WAS IN MY LUNG COULD BE CANCER,REFERRED ME TO A PULMONARY SPECIALIST WHO COULD NOT SEE ME UNTIL 3 MONTHS LATER AND WHEN I CALLED HER TO TELL HER THAT THE RECEPTIONIST AT THE PULMONARY DR. SAID I SHOULD HAVE DR. PORTELLA CALL HIM TO SEE IF SHE COULD EXPEDITE THE APPOINTMENT, SHE NEVER GOT BACK TO ME. CONSEQUENTLY, I MADE AN APPOINTMENT TO SEE A PULMONARY SPECIALIST AT ANOTHER HOSPITAL FOR THE NEXT WEEK.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

If I could give her a zero for bedside manner I would. however she is prompt, professional and accurate. If you know you would like to be coddled stay away.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

At first I thought it was only me but after reading these reviews...humph!!!She talks to her patients as if she's a kindergarten teacher. Some may appreciate it and others may find it demeaning. She is extremely clinical. However I am still awaiting multiple follow-ups for vaccines, referrals, surgeries, etc. I was drawn to her because she is very prompt w/her appointments, but as stated previously, now I see why.

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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PATIENT

THIS DOCTOR HAS A HABIT OF TREATING THE PATIENTS AS THOUGH THEY ARE CHILDREN.SHE TREATS THEM AS THOUGH THEY HAVE NO BRAINS.DOES NOT TREAT PATIENT WITH RESPECT.NEEDS A LESSON IN COURTESY AND BED MANNERS. HAS OPEN APPOINTMENTS MORE SO THAN OTHER DOCTORS IN HER MEDICAL GROUP I BELIEVE BECAUSE OF THIS!

Wait time
5.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
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One Star

She is very rude and dismissive.

Wait time
30.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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