Dr. Clive Kevan Fields, MD

Clive Fields cursed me out after questioning the actions of one of his doctors and the way I was treated. This man should not be allowed to practice medicine or work with the public.

A very competent, friendly doctor - but never available for appointments requiring his immediate assistance. I can set appointments 2-3 months in advance, but have never been able to get an appointment that same day or that same week with him. All emails to him go through his nurses, who often take it upon themselves to respond. And the wait time for labs can be lengthy.

Clive is in the office 2 days/week, and only allows his calendar to be booked 3 months out. Also, in my experience he doesn't actually read patient messages; he instead lets his nurse decide which messages he receives. If you need a doctor who actually practices medicine full time (or even part time), he is not your guy.

just a wonderful experience, he is very attentive and I felt he was truly interested in my whole well being, not just the thing I saw him for. I did not feel rushed at all...

Good experience when I get to see Dr. Clive - however, the last four times I have made an appointment, he is not available and I am assigned someone else.

I have used him for 15 years and I like him

Horrible service. He was over an hour late and only spent 5 minutes. Didn't answer all my questions. He was rushed to get to the next patient. His staff is incompetent.

I have been seeing Dr. Fields for years, I recently had an emergency. I was worked in to the schedule immediatelly and referred to Memorial City. Dr. Fields called and smoothed out the ER visit, and then called me after I got home to make sure everything was OK. Can not thank him enough.

The entire Village Family Practice is uncoordinated, unprofessional, and frustratingly difficult to deal with. If I hadn't been able to set the appointment for the very next day, I wouldn't have chosen the practice, but I needed someone quick. It took almost an hour to be sent to the doctor's office, only 15 minutes of which I was filling out the initial forms. The front desk staff was talking about going out that night and partying, loud enough that I could hear them around the corner in the waiting room. I waited another 15 minutes in the doctor's office, for a 5 minute visit with Dr. Fields. He was professional and courteous, but the way he handled my condition made it feel like he is not versed in dealing with it, or didn't care, which is an extra blow to a depressive patient. His nurse was nice and knowledgeable. They have a separate department for work-related forms, and the lady in charge of that seemed absolutely clueless. I explained to her 3 times in person, and then when… she finally called back a week later, she asked me what to do again! She still hadn't filed the paperwork! On top of that, they charge to fax information, and not just some nominal $5 fee - $25, separate from insurance! I asked them to call me with the results of my lab work, and they agreed, but 2 weeks later, I still had not heard from them and had to leave a message for them to call me. They have no way of contacting a nurse or doctor immediately, only some kind of answering service that takes messages. I think their medical records department is outsourced, and is wholly incompetent. I talked to a lady who said she received my fax to release my medical records to my employer, and said she would send them right away. The next day I was informed that the information had not yet been received, so I called the department again, and the first lady transferred me to an answering machine for the original work-related forms woman. There was no way I wanted to leave a message for her, knowing it took her a week to do anything the first time, so I called back and got someone else who said they never even received the release fax that I'd sent a week ago... Twilight zone!!! I drove to the office and explained that I needed the medical records faxed today, and the lady just made copies of them and handed them to me. WHAT!??!?!? Probably best since I'm sure they would have wanted to charge me another $25 to fax 1 page, and I got it done personally at FedEx for less than $5. There was some additional stuff regarding the referral to a specialist, but I'll spare you the details since this feels like a novel already. Seriously stay away from Village Family Practice if you want to keep your sanity!!

Dr. Fields is wonderful as are his nurses. However, the front office and telephone staffs are horrible. They are rude, unprofessional & very condescending.