Dr. Colleen Long, PhD

This was a long testing process from initial intake to results, but I found it to be very thorough. The staff was always so friendly and understanding of my scatterbrain and schedule. I felt lost before these results and now I feel like I can take a deep breath now as I have a better understanding of my health.

I had a great experience with Dr.Long. She was very receptive and made me feel heard whenever I expanded on anything. She is also clearly very qualified and helped me to understand the tests and diagnoses at hand. In addition to the diagnoses, she included extra advice on what meds may work better for me and recommended therapies and apps that would help with my diagnoses. She was overall very receptive, coherent, and attentive.

Great staff. Really friendly and very helpful

It was great, she answered all my question and explained things very well.

Tl; dr I do not want anyone else to experience what I did. My sole purpose in writing this is to give people a heads-up; if there is a chance that what happened to me could happen to you, I believe you deserve a fair warning of that. Colleen is unprofessional and cares more about her pride and inflated ego than her clients’ concerns. My experience with Colleen started out reasonable; she seemed to listen well, and while frank and direct, still managed to be approachable. We saw her pretty consistently for a few months. She did give me and my partner valuable advice – credit where credit is due. However, this kind façade faded quickly when I even broached the concept of giving her some feedback that would help me be more productive in our sessions. I attempted to suggest changes that would help me feel more positive and confident in our sessions – the suggestions revolved around my feelings, never trying to attack or discredit the things Colleen was doing. My biggest fear in broaching… these subjects was that Colleen would conclude that her ‘brand of therapy’ was not for me, and would suggest discontinuing our sessions and refer me to another counselor. I WISH this is what had happened. After expressing my thoughts, Colleen proceeded to say everything I mentioned was “bull...” (note: she used the full, colorful curse every time; this review won't let me write it out). She got irrationally angry, “bull...” this and “bull...” that. We go to her on insurance, so for some reason she felt the need to say “I don’t normally accept insurance” “people pay me a lot of money” “I charge $250 per session”; I’m not sure if she was expecting us to feel SO lucky to have her accept our insurance and therefore give her saint-like status, since her time is so very valuable. Perhaps if we were paying her “$250 per session” she would have treated me better. I had tried to express that sometimes I need a lot of time to think through my feelings, and she said it was “bull...” that a “rocket scientist” (aerospace engineer as I told her...) couldn’t process her thoughts quickly. After leaving my partner and I sitting in shock, she mocked me saying “why don’t you take time to process” (a nod to the above-mentioned comment) and then hung up on us (we did sessions over Skype); can you imagine being at a therapy session and your therapist getting up and storming out of the room in anger? I’m not sure if she thought I was challenging her work or her style; I certainly was not trying to and if I came across that way I would expect a professional counselor to say “I do not agree with these suggestions, I do not believe they will be helpful” or something along those lines; or, if she felt the situation was hopeless, to suggest we see another counselor. I NEVER imagined she would respond in anger. It was obvious she did not care a bit about feedback, that she thought herself supreme, that I had somehow challenged her fragile ego, and therefore she felt the need to defend her pride. Her pride was much more important than her client’s concerns. I could have taken a ‘no, I don’t agree,’ even a ‘you’re wrong’. Instead, she threw a tantrum, spewing “bull...”s left and right. NOTHING I said called for this sort of behavior from a self-proclaimed ‘professional’. Honestly, I’ve never seen this level of unprofessionalism in any field I’ve interacted with, let alone from the field of therapy. This was a traumatic and degrading experience from an individual who claims their professional purpose is to be empowering and transformative. No therapy experience should ever take this sort of turn. Colleen could be the best therapist you ever have, who knows? But if there is even a chance of you being treated the way she treated me, I think you deserve a fair warning of that. I wrote this simply as an additional consideration when choosing a couple’s therapist. In my opinion, it’d be safer to choose someone who doesn’t have a mark like this on their record. I truly hope that I am the only person she ever treats/treated like this, that it was a one-time deal. But good luck trying to find out if that’s the case.

Dr Long is tremendous. She has helped me change my life for the good. Could not be happier to have her as my therapist.

Very disappointed in this overpriced, self-focused, materialistic 'therapist'. Avoid at all costs.