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12 Ratings • 7 Comments

2.4
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  • 3
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  • 7

Quality Rating

Neutral

Wait Time
13.8 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 12 of 12 Ratings

Five Stars

It's hard to believe I went to the same doctor that these reviews were made, as I found he quite the contrary. Dr Simmons spent much time with me, she was patient, understanding, thorough and knowledgeable. She secured my records from my neurologist. She was anything but condescending. She performed tests on me and did not over prescribe medicine. Her nurse assistant and new doctor were the best I have ever seen with positive down to earth conversations. I am glad I found her and strongly recommend her for pain management vs surgery.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Kay Trimmer

Dr. Courtney Simmons is a welcome addition to SMH. She is has a great bedside manner as does her entire staff. She has been able to stop the pain in my back.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
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Does not care to hear anything from the patient

She has already made her decision before she sees you. She is demeaning and she’s angered if you ask questions. It’s very sad. She shouldn’t be in pain management if she doesn’t care to manage pain.

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One Star

She has little or no understanding of the patient pain. ... she has a set agenda. .. Also was in and out in 7 minutes. ..

Wait time
20 minutes
Easy Appointment
Promptness
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Disappointed

She is not patient or kind. Very condescending.

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...more concerned with the government rules than your pain

Did not look at the problem areas. ...just wanted to reduce my pain medication. ...l timed my visit. ...7 minutes. ...

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Not caring

Doesn't listen. .. give you the feeling that she doesn't understand the problem

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Four Stars

Four Stars

One Star

Four Stars

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