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Dr. Craig Banta Is this you?

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2 Ratings • 1 Comment

4.3
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Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
56 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

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Showing 2 of 2 Ratings

Four Stars

Good doctor once you get in to see him; however, he overbooks and spends too much time on his patients. As a result, you are waiting interminably. His staff lacks communication so protocol is inconsistent and frustrating. My daughter's prescription had expired and staff didn't get back to me in time even though I thought I followed the protocol for renewing the order. Only when I called back for the third time in the week to check on the prescription refill did I find out that I would need to make another appointment before they would refill the order. Of course that will mean another 1-2 hours of wait time in the office. I will definitely be finding another doctor.

Wait time
56 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

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