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Dr. Craig Hansen Is this you?

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5 Ratings • 1 Comment

4.0
  • 3
  • 1
  • 0
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  • 1

Quality Rating

Highly Satisfied

Friendly Staff
Promptness
Wait Time
15 min
Appropriate Followup
Spends Time With Me
Bedside Manner
Accurate Diagnosis
Easy Appointments

Showing 5 of 5 Ratings

One Star

Posted on March 31st, 2014

I went in to get a "check up" whatever that means. 2 hours later, I heard "you should not smoke" in every way that statement could be phrased. I could have just called my mother for that prognosis. Because my back aches, and I am fatigued, my checkup became something other than a preventative care appointment and I just paid $170 to spend my lunch hour being told that I should quit smoking. So now all labs or any other "preventative care" screenings will not be covered by insurance, because I had a complaint during my check up that never actually took place. So if I ever go to get a "checkup" again, I'll be sure to lie about my smoking and any pains I'm currently having in order to spare myself the lecture and expedite the visit so I can get the preventative care I made the appointment for in the first place. So because I have back pain and am fatigued, any labs I take will not be covered by insurance. I feel like I just got conned out of $170 with hopes to get even more money out of me for each subsequent visit. I even asked the nurse prior to going in if this appointment will result in me knowing if I was in good health. Instead all I got was a bill and a drawn out lecture on all that is obvious. I asked insurance prior to the visit what would be covered and "preventative care" was 100% covered. However, I did not expect the visit to be re-classified as a complaint appointment because I "slipped up" and admitted my back hurt. It's as if I was sat down and interrogated into giving them a reason to bill me, and then dismissed. Now I have to find another doctor and do this all over again just to get a check up.

Wait time
25 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Four Stars

Posted on April 11th, 2016

Five Stars

Posted on December 16th, 2014

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Posted on June 30th, 2014

Five Stars

Posted on August 24th, 2011

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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