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Dr. Craig C Koniver Is this you?

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19 Ratings • 4 Comments

4.0
  • 13
  • 1
  • 1
  • 0
  • 4

Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Friendly Staff
Wait Time
13.8 min

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Showing 12 of 19 Ratings

One Star

Don't pay upfront for a "program" You will lose. He does not return emails, his way of communication. You can't call and speak to anyone. He doesn't call when you have a call scheduled. Complete rip off and waste of time

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Five Stars

Would agree with first poster about office staff. They never return calls when messages are left. Always friendly just not professional. Always taken back quickly with very little wait time. Dr. Koniver always listens and asks questions, never rushing during an appt. Even returns emails within an hour! That is amazing "patient service" that isn't seen these days. With that patient care -- I can overlook the staff issues at this point.

Wait time
5.0 minutes
Easy Appointment
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Five Stars

dr. koniver is excellent, however, officde staff is inefficient and rude.pharmacy faxes a prescription request and staff does not respond. We call and staff says pharm. did not make request. I know fax was received, yet they deny it. Usually three-four days pass before they respond. Talked to one lady last friday who, first did not know that a medication was not a controlled substance and then promised to call prescription in on friday. I went to pharmacy today. Dr. K's office had not called and I am without needed medication. Although Dr. Koniver is an excellent, caring dr., this staff is going to lose patients for him. very frustrated with them.

Wait time
30.0 minutes
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satisfied!

willing to explore alternatives, listens and asks questions, takes time never feel rushed, sincere, great staff!!

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One Star

Easy Appointment
Promptness
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Bedside Manner
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Appropriate Follow-up
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Five Stars

Five Stars

Five Stars

Wait time
15 minutes
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