Filter Vitals Ratings

10 Ratings • 5 Comments

3.4
  • 6
  • 0
  • 0
  • 0
  • 4

Quality Rating

Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
7 min

Rate Now

Share Your Experience

Have you seen Craig D Neitzel?

Showing 10 of 10 Ratings

Called billing Department to confirm Coverage told to call Ins. Co.

What happened to Customer Service? Our Anthem Blue Cross Blue Shield Insurance Co. always tells us to Confirm with the Dr.'s Office prior to Appointment to ensure the Dr. is a PPO provider? l was nicely connected to the Billing Department "Only to be told to call my Insurance Co.". She acted like she didn't want to deal with my question & just wanted to get off the phone. No answer, no appointment will be made. Carle needs to review their billing staff & maybe replace one employee. Haven't seen this Dr. But was referred to this Dr. by another Dr. However, I don't need a referel per my ins. & my condition. Just the Dr's office to acknowledge that they carry are insurance!

Full Review Rating Breakdown
Was this review helpful?

Incompetent!

Simply incompetent. We have had a diagnosis from the family doctor. Asked them to confirm by performing a biopsy. Were not able to perform the biopsies correctly, as the pathologist put it for this condition. And were dishonest in sharing the problem with us. Realized this after requesting the pathologist report.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Five Stars

Excellant doctor, great care and bedside manner.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Five Stars

Excellent doctor, terrific attitude!

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

One Star

poor service, rude staff

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Appropriate Follow-up
Full Review Rating Breakdown
Was this review helpful?

Five Stars

Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

One Star

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
  • Similiar Doctors

    Craig D Neitzel is similar to the following 4 Doctors near Champaign, IL.

The Vitals website is provided for your informational use only. Nothing contained or offered by, on or through Vitals should be construed as medical advice or relied upon for medical diagnosis or treatment. Vitals does not recommend or endorse any particular healthcare provider whose information or ratings appear on this website. We encourage you to read our full Terms of Service.