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Dr. Cristina N Policarpio Is this you?

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6 Ratings • 1 Comment

2.5
  • 2
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Quality Rating

Neutral

Wait Time
7.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 6 of 6 Ratings

Big FAIL

Dr. Policarpio is not a good PCP. I was seen by urgent care and told to return for treatment every 12 hours. I emailed Dr. Policarpio to let her know what was happening and she wrote back "you are being treated at urgent care, not by me". Although at every treatment, the urgent care physician (whom I never saw the same one twice) would ask if Dr. Policarpio had a plan for taking me off IV and onto oral meds. Even when asked, she wouldn't make any appointment to see me or discuss my care. She didn't want to be involved in any way. Because of my experience with her, I dropped Kaiser.

Wait time
10.0 minutes
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Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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