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Dr. Cybil M Bean Cassady Is this you?

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8 Ratings • 1 Comment

4.5
  • 6
  • 1
  • 0
  • 1
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Quality Rating

Highly Satisfied

Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup
Wait Time
20 min

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Showing 8 of 8 Ratings

Poor Office Staff

Dr. Cassidy was very nice but the rest of the office staff were not. Also, both times my son had to be treated further than the initial visit, we were told the office would contact us within a few days and both times they failed to do so. Today, I had to wait on hold and speak to 7 people before I finally spoke with someone who let me know they thought they had already scheduled with me and they must have just forgotten. Now, it is close to the holidays so they can't see me for another month even though it is their fault they forgot to contact me three weeks ago.

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Four Stars

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Five Stars

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