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Dr. Cynthia A Mercer Is this you?

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10 Ratings • 6 Comments

3.4
  • 6
  • 0
  • 0
  • 0
  • 4

Quality Rating

Satisfied

Wait Time
18.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 10 of 10 Ratings

Five Stars

Best OBGYN I've ever visited.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Missing Dr. Leon Smith

I used to see Dr. Leon Smith. I was not even contacted about his retirement. My appointment was just rescheduled with Dr. Mercer. She did not even pull any of my previous information from Dr. Smith's files. She was rude and did not take any time to talk with me about any of my concerns. My insurance company was charged for a wellness visit but I Dr. Mercer did not see any need in having any blood work done which is part of a wellness visit according to my insurance company. When I asked about having blood work done, she acted as if I was irritating her. The people in the office are not pleasant at all.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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TERRIFIC DOCTOR!!!

Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Love Dr. Mercer

I went through several tough things and Dr. Mercer was very thorough and explained everything as many times as I needed her to, until I really understood. I trust her completely.

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Love Dr. Mercer

I trust Dr. Mercer--her thoroughness and expertise has helped me so much. I am very grateful to her!

Wait time
10.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Dr. Mercer's office mixed up my medical records and insurance with another patient. They scheduled me for the wrong surgery which I caught at the hospital pre-op. When I brought this to Dr. Mercer's attention, she was rude and defensive and suggested I take my business to another doctor.

Wait time
35 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

One Star

One Star

Wait time
30 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

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