Dr. Cynthia Lee Theiss, MD

I've been a patient of Dr. Theiss's for over 4 years. I've found Dr. Theiss to be thorough, consistent, a wonderful listener who gives smart advice and is very understanding of situations that come up suddenly. I very much appreciate the support I receive in this office. The talk therapist Shelly is equally as talented and conscientious and helped with several issues I was having. In fact, she was so effective that I felt almost immediate relief after speaking to her. The other Doctors who I've seen there have been terrific with me as well. I have never had any problems calling and asking to be seen immediately. The front desk folks have been indispensable to me as I tend to forget to write down when my appointment is and they cheerfully look it up for me. I'm happy with this establishment and I would highly recommend seeing anyone who is available in the office on PGA Blvd.

She helped me by prescribing medication which I was happy with the combination. Listened to my quick synopsis of life. Nothing was awful in my life and everything was easy and adequate. Now, I must see another psychiatrist who I also like but I never would have left her practice if it was my choice.

Two times while waiting for my appointment I overheard Dr. Theiss talking negatively about her patients. She even said at one point “oh well she’ll have to get over it.” I was shocked that a therapist would think that way. I was glad I was seeing the other therapist in that office and not her. Needless to say, I didn’t go back after I observed this behavior more than once along with the previous terrible service I got from the person who handles the insurance. If you have questions or need help with your insurance filings, be prepared to get the run around, brush off and no return phone calls. Also, expect them to make you feel like a pest for having to call them continuously because of the lack of follow up. Especially if the error was on their part. Be prepared to do your own research in order to find out the truth because that is what you won’t get out of them. The lady behind the front desk is the only positive in that office and really belongs in a better… office/environment than this place. You go through therapy hoping to feel better not have them create more anxiety.

I received great care from this practice. They were attentive and caring. I can’t imagine anyone saying otherwise.

I had been a patient of Dr. Theiss for many years and can only think those who have posted such negative reviews are just Christ-less people looking for the laying of the hands on them, rather than a psychiatrist. This doctor is kind, caring and compassionate, and for the short time you are with her she try's to uplift you. It is those conversations through the years (Tough Times) that I personally have to get through "the days, weeks and years," I look forward to seeing her since my conditions are terrible ones. Maybe with those persons who posted 1 or 2 stars just have the problem of many where devils don't like angel's with doctor Theiss being the angel. Clearly just your responses indicate you did not want the very best doctor but a mage/magician. Last thing: Both my father who would come with me to the office and my wife "today" tells me nothing lifted me up like after seeing the doctor.

She lacks empathy. She's snarky and nasty. She advised me to stop taking antidepressants cold turkey, which let to a suicide attempt. She shouldn't be working with human beings.

Do not expect much from this provider. She is happy to bill you for your appointment, but that is where her interest ends. Follow up care does not exist. If you have any issues, her voice mail will tell you to call 911 because you will not be speaking to her anytime soon. She really could care less about your duress.

This doctor and her nurse practitioner Gale will prescribe medicine and if the medicine doesn't work, they don't care! A simple question like can the medicine be taken at night versus morning - they can't answer that, and they avoided my calls or promised to call back but did not call back. They told me to ask the pharmacist for that simple question. My kid is not able to get up and missed a lot of school days and even missed his graduation because of the wrong medication they prescribed him, they were told about the situation but they just didn't care. For my other kid she prescribed the same medication without analyzing what is going, she said if it works with the sibling it should work with her. They ended up missing a lot of days in school. I moved them to a different psychiatrist, the new doctor removed all the medicines Dr. Theiss/Gale prescribed and both kids are now doing great in school!!! They were prescribed medications they don't need. Stay away from them. Zero star is… what they deserved. When it comes to staff there's one that's nice, she's the older one.

I was Dr. Kite and was very ahooy & comfortable with her, she seemed to really care about the problem. I would definitely recommend Dr. Kite/Theiss to a friend, I made my next visit asap

After my appointment with Dr Theiss I have now decided not to see a psychiatrist. I wish I had just saved my money. This psychiatrist needs a psychiatrist. Doesn't seem in the least connected with reality. She hardly looked up during our meeting and seemed to be in her own little world