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7 Ratings • 2 Comments

3.8
  • 4
  • 0
  • 1
  • 1
  • 1

Quality Rating

Satisfied

Accurate Diagnosis
Wait Time
12.5 min
Promptness
Friendly Staff
Bedside Manner
Easy Appointments
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

VERY UPSET AND DISPLEASED PATIENT

I REALLY LIKE DOCTOR WILLIAMS BUT I WENT TO THE ER ON FRIDAY THEY NUMBED AND CUT IT OPEN AND NOW IT'S DRAINING PUSS AND SWOLLEN AND I'VE BEEN CALLING HER OFFICE SINCE MONDAY AND YESTERDAY I WAS LEFT ON HOLD FOR 33MINS THEY SAID IT'S THE PHONE SYSTEM AND LEFT A MESSAGE NO CALL BACK UNTIL A FEW MINUTES AGO AFTER I TOLD THEM I TRANSFERRING THIS IS NO WAY TO TREAT A PATIENT WITH A LUMP ON THE BACK OF THERE HEAD AND A NEW HAS FORMED ABOVE IT AND SOME LUMPS IN MY NECK AND MY EAR ON THE SAME SIDE IS DRAINING . THANKS FOR BEING TO BUSY TO JUST ANSWER A QUESTION OR TO JUST CARE ABOUT YOUR PATIENTS AND I'M REFERENCING THE STAFF NOT DOCTOR WILLIAMS.

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

She is wonderful as long as staff does not get in way.

Wait time
10 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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One Star

Five Stars

Four Stars

Wait time
20 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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