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Dr. Daniel R Massarelli Is this you?

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2 Ratings • 1 Comment

4.3
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Quality Rating

Highly Satisfied

Wait Time
27.5 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 2 of 2 Ratings

Four Stars

Office closes during lunch HOUR with no rotating staff covering phones. Waiting for call backs from Dr. can be frustrating--the staff gives no help at all giving an idea when the call back might come. More often than not, the call comes willy-nilly and goes to my recorder. Then I have to start all over again. There must be a better way!

Wait time
40.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
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Five Stars

Wait time
15.0 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

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