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Dr. David L Aune Is this you?

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7 Ratings • 1 Comment

4.4
  • 6
  • 0
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  • 1

Quality Rating

Highly Satisfied

Wait Time
8.3 min
Easy Appointments
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time With Me
Appropriate Followup

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Showing 7 of 7 Ratings

Very disappointed

I called Dr. Aune to make an appointment based on the recommendation of a friend who had been a prior patient of his. I asked the receptionist if he was accepting new patients. She said yes, then proceeded to ask me what kind of insurance I had. I told her it was a high deductible plan, but that I had a health savings account to offset the deductible. She placed me on hold and then returned to ask more about my insurance plan. I told her that the deductible was $5000 but I had more than enough in my HSA to offset the deductible. Then she said I'm sorry we're not taking new patients. I told her it was interesting that she came to that conclusion following the interrogation regarding my insurance plan. The ironic part was that this was just a general checkup I was requesting. They lost a great potential patient, and now I'll warn anyone else that cares to check into the patient satisfaction related to the good doctor.

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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Five Stars

Five Stars

Five Stars

Five Stars

Wait time
15 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown

Five Stars

Five Stars

Wait time
5 minutes
Easy Appointment
Promptness
Friendly Staff
Accurate Diagnosis
Bedside Manner
Spends Time with Me
Appropriate Follow-up
Full Review Rating Breakdown
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