Dr. David Castrilli, MD

i depend on dr castrilli for all my medical needs. he is also very kind.

Dr. Castrilli is really nice and seems very knowledgeable. My experience in dealing with him, as a doctor, is very pleasant and positive. Dealing with his office, though, in trying to schedule appointments, trying to get prescriptions updated, etc.. is horrible. Just, so bad. Dr. Castrilli has told me to try and come to his office when I get sick, but when I got the flu, his office staff treated me like the biggest inconvenience ever for coming in on shirt notice to be treated for flu and tried to dissuade me from seeing him, which kind of defeats the purpose of having a doctor. Why have a doctor if you're going to be chastised for coming to see them when you're sick, but not warranted for the emergency room? Great doctor, but needs to get the office staff in line and have them treat patients better.

My name is Jack Tankersley, my wife Brenda and I are both patience of Dr. Castrilli for now. My wife has to have hip replacement surgery. Dr. Freeman, who is to do the surgery ask us to get a clearance from Dr. Castrilli. That has been a nightmare getting that clearance. We took the paperwork to Dr. Castrilli 3 weeks ago and we thought it would be sent over to Dr. Freeman. After awaiting two weeks we called and were told she needed blood work. No one called us or even suggested she needed to do anything. She went and had blood work and was assured that Dr. Castrilli would sign it and pass it alone. She ask the nurse is there anything else she needed to do, she was told NO. My wife called a week later to see if it had been sent, only to be told she need to come in and see Dr. Castrilli. Why she wasn't told she needed to come in when she went for blood work, is a mystery to me. It seems the entire office is in disarray. Communication skills are lacking and common courtesy is… none existent. Today we called was put on hold and was told he can see her this coming Thursday, that will make it 4 weeks since she first ask for the clearance. Meanwhile, she is great pain, unable to walk and every day that passes we become more frustrated with Dr. Cristilli and his office staff. Why it is so difficult to sign a piece of paper, or at least communicate why it is taking to long to do so.

My last visit I was 15 minutes late he made me reschedule wouldn't see me said he was too busy this time I got there 15 minutes early I waited for an hour and 15 minutes never saw the doctor never got an explanation as to why he was in to see me and whenever I asked they just said we're sorry he was busy there was no one that I saw in the office I was the only one it they are not sensitive at all to my time. Staff was not real apologetic didn't seem to really care so I said well I guess I need to find another doctor this is ridiculous they said OK goodbye

Very nice and seemed very knowledgable.