- Friendly Staff
- Appropriate Followup
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Posted on April 25th, 2017
after trying for 3 days to get an appointment, scheduler called me back on 4th day only to make me wait 3 weeks for an appointment. 1 hr and 25 minute wait in waiting room. Dr. FINALLY walks in for all of 10 minutes, never touches my body, listen to my heart or anything just wanted to write a pain pill. I wanted to find out what caused pain not cover it up with pain pills. Staff was very rude, Nurse did not seem very educated. I'll look for another office that is more professional. tried to complain to office manager and never got a return call.
Posted on March 21st, 2017
Could Never get an appointment when I needed it, office just wants to juggle you between Nurse Practioners. Can never get return call, automated phone system is terrible. People herded like cattle through office. Office staff seemed more interested in playing with their personal phones than helping patients
Needs new office staff!
Posted on March 20th, 2017
I could NEVER.get a return call, just forget getting any help with an appointment on the day you call. Nurses rude & will not call with results. Waited over a month for results to find out the wrong blood was drawn!
Posted on December 27th, 2016
Wait times are over an hour, front office staff VERY RUDE & unprofessional , called Office Manager multiple times with no return call, can NOT get anyone to return calls. I'll find another Dr,.
Nurses out of control!
Posted on August 4th, 2015
Dr.'s Byrd are great....their nurses a different story. From talking loud enough about their weekend of drinking to one actually having an affair with one of my friends husband, they need lots of lessons in respect and tact. They are rude and knowing the one actually bragged about having a 'meeting' with another woman's husband at the office makes me worry which room was actually 'used'. Sad such great Dr.s have such horrible skanky nurses!
Poor! Dr. Byrd is excellent, the staff need a lesson in respect!
Posted on April 14th, 2015
Poor nurses! Absolutley terrible. Of they don't clean up their attitude and respect patients with courtesy, I'll give them a talking to with the back of my hand.
I'm looking for a different Dr. Office
Posted on September 5th, 2012
If you're sick, you cannot get in to see the doctor - you have to go to the walk-in clinic. They are very poor at answering the phone. Bloodwork results are often very late and bills are miscoded, causing insurance payments to be delayed.
Posted on June 9th, 2009
Office never answers the phone, calls go directly to voicemail. They do not return your call for days, if at all.
Posted on August 5th, 2008
Dr. Byrd is a caring and knowledgeable doctor. I have rare birth defects and he is understanding and informed about my complications. He takes all the time in the world with you, which is what makes appointments run late, but he's well worth it. Kind, caring, gentle, informed and treats the whole person. Just makes you feel you are in good hands.
Posted on January 17th, 2016
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